Senior Director Product, Communications

Seattle, Washington
Full time
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Expedia Group
I.T., digital & online media services
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Expedia Group (EG) Core Services delivers capabilities that can be easily and quickly combined to deliver travel experiences for EG Brands, Partners and Developers. Expedia Services is passionate about the company’s technical strategy and underlying platform, leading all aspects of infrastructure, data and artificial intelligence, e-commerce, financial services, communications, and customer experience. Expedia Services is where exceptional technical and business talent bring to bear two decades of travel expertise to build scalable solutions to power Expedia’s internal brands and B2B partners.

Expedia Group is looking for Senior Director Product to build our Communications team. As an influential people leader, this leader will own complex product strategy development and implementation across multiple portfolios and throughout Expedia Group, integrating seamlessly with the strategies of other business lines.

What you’ll do:

  • Define and drive the strategy for the Communications Domain, ensuring effective, real-time interaction between our travel platform, travelers and our partners.

  • Achieve annual operational, financial, and performance targets for the Communications Domain.

  • Partner with the Traveler, Supply partner, and Demand partners to develop appropriate Tier 1 metrics and drive the organization to deliver them.

  • Develop the Communications platform plan, strategy, tech roadmap and operate it to support all LoBs & brands to ensure Expedia is at the forefront of new tech to advance customer experience

  • Set appropriate goals (OKRs) across product and tech teams

  • Develop and maintain product roadmaps

  • Prioritization & allocation of resources

  • Build & lead a globally engaged organization of top talent which drives innovation

  • Provide cross functional leadership across design, program management, data analytics, product marketing, engineering and strategy business units

  • Track closure rate and ROI for work that is completed

  • Provide mentorship and feedback to product leaders on direction, focus areas and connections to other initiatives in the organization

  • Build relationships and influence across multiple parties

Who you are:

  • 12+ years of successful leadership experience in product and technology for a global platform company

  • Well versed and experienced with consumer technology and/or platform business with a product-led mindset, having a strong technical muscle and user of the products that we create

  • Proven excellence leading diverse functional and globally dispersed development teams in high-impact initiatives that deliver meaningful business results

  • Creative thinker with extraordinary business, strategic, analytical, management and relationship skills

  • A "one team" player, transparent and an advocate of sharing data and learnings to create better customer outcomes

  • Inspires peripheral relationships across Expedia Group, has the enthusiasm and passion to engage own team and wider organization on eCommerce roadmap

  • Proven situational leadership skills and the ability to motivate and generate enthusiasm with individuals across all levels of the organization.

  • Large scale program management ability to drive solutions across a global organization with multiple functional stakeholders.

  • Ability to handle multiple priorities with a high degree of flexibility and accountability, in a constantly fast-evolving environment.

  • A Storyteller: able to build and articulate a vision and translating it into an executable strategy, leading with data and insights. Skilled thought-leader, confident and successful at influencing others to act.

  • Passion for Results: motivated by goal achievement and continuous improvement, with the enthusiasm and drive to motivate your team and the wider organization.

  • Business Acumen: Demonstrate a keen understanding of business operations and the organizational levers (systems, processes, departments, functions) that drive profitable growth.

  • A Team Player: thrive in demanding, intellectually charged environments, has strong convictions and can win credibility and contribute across the breadth of a business and its senior management team.

The total cash range for this position in Seattle is $296,000.00 to $414,500.00. Employees in this role have the potential to increase their pay up to $473,500.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership.View our full list of benefits.

About Expedia Group

Expedia Group (NASDAQ: EXPE) powers travel for everyone, everywhere through our global platform. Driven by the core belief that travel is a force for good, we help people experience the world in new ways and build lasting connections. We provide industry-leading technology solutions to fuel partner growth and success, while facilitating memorable experiences for travelers. Expedia Group's family of brands includes: Brand Expedia®,®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®,™, and Expedia Cruises™.

© 2021 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals to whom we have not made prior contact. Our email domain is The official website to find and apply for job openings at Expedia Group is

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.