Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Introduction to the Team
Manages and develops the portfolio of a given market(s). Coaches and inspires team members to achieve/exceed their targets. Sets expectations for team members and provides market reviews to leadership, participating in target setting procedures. Motivates the team and creates an inclusive and diverse environment.
Experience and Qualifications:
- Education
Bachelor's or Master's or equivalent experience
5+ years for Bachelor's
3+ years for Master's
- 3-5 years People management experience
- Effective coach in managing diverse teams
- Excellent analytical skills
- Impactful communicator
- Proficient in English. Supported market's local language is desirable
In this role, you will:
- Works with staff to develop individual development plans addressing employee needs and meeting team goals.
- Evaluates performance regularly, identifying learning needs.
- Provides constructive feedback and coaching to encourage ongoing development.
- Clarifies roles, accountabilities and decision making among team members.
- Helps and coaches team members to prioritize and link daily work to broader objectives.
- Manages workloads to ensure all team members are fully deployed and skills are matched to work requirements.
- Hires and onboards new team members.
- Prioritizes team morale, inclusive culture, productivity, and celebrating team wins.
- Promotes collaboration among team members.
- Provides guidance to others and coaches on specific strategies to identify customer* needs and expectations to address them effectively.
- Develops and monitors measures to ensure the organization's products, services, and solutions continue to perform against customer's needs/expectations.
- Identifies unique product, service, and solution bundles that differentiate the company from its competitors and demonstrate the value proposition of a continued partnership.
- Creates logical business cases, adapting relevant information to the audience to drive resolution and the most favorable outcome to meet business needs.
- Identifies both internal and external partner/stakeholder needs and concerns to proactively address them and communicate benefits for maximum value of all parties involved.
- Involves and builds relationships with stakeholders to create clear and effective lines of communication and feedback.
- Understands complex offerings and coaches teams to tailor solutions to meet the unique needs of the customers.
- Has advanced understanding of products, technologies, offerings, etc., and coaches colleagues in building their knowledge, including using tools to do so.
- Leverages knowledge of competitors’ products and services as well as their strengths and weaknesses to compare choices.
- Uses industry and analytical knowledge to develop a holistic point of view including competitor insights, trends, and potential impacts internally and externally.
- Has a strong understanding of the territorial influences and customer* demands to identifiy key opportunities.
- Understands competitor products, services, and marketing strategy.
- Creates plans to distribute, manage, and optimize global accounts. Uses strategic industry knowledge to create plans to meet customer* needs.
- Establishes new and fosters existing trusted relationships with key decision makers on customer's accounts.
- Contributes ideas regarding how to create business opportunities (e.g., progress meetings, fact-finding/exploratory meetings) to strengthen and grow customer* accounts.
- Looks for signals that the customer* may need additional products/services and navigates through the appropriate organization channels to ensure important customer's account business issues are identified and acted upon.
#LI-SL2
The total cash range (inclusive of base salary and variable incentive target) for this position in Austin is $137,000.00 to $191,500.00. Employees in this role have the potential to increase their pay up to $219,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.