Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.
Why Join Us?
To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.
Senior Product Manager - Personalization
Introduction to the team:
Expedia Group Product & Technology powers personalized travel experiences for millions of travelers across the globe. We build intelligent, scalable, and connected products that leverage data and AI to simplify complex decisions, delight our customers, and drive loyalty. Our unified platform supports brands like Expedia, Vrbo, and Hotels.com, enabling tailored travel experiences across channels and trip types.
The Recommendations & Personalization team plays a critical role in shaping how we understand travelers’ intent and preferences to deliver the most relevant experiences at every stage of the journey. We're focused on using traveler data and AI to make every interaction more intuitive and meaningful.
We are seeking a Senior Product Manager, Personalization platform to help define and deliver a key portion of the personalization strategy and roadmap. In this role, you’ll be responsible for prioritizing and launching features that tailor content, recommendations, or ranking models for travelers. You’ll collaborate closely with Data & AI teams, engineering, design, and other product teams to power experiences that respond to both trip-specific context and long-term preferences.
In this role, you will:
Own a portion of the personalization strategy and end-to-end roadmap, with a focus on making travel discovery and decision-making more relevant and effortless
Define prioritization frameworks such as traveler preferences & intent including which attributes to capture in the user profile, how to infer them from behavior and conversations, and how to replay them across the experience
Collaborate with the Data & AI team to develop new models ensuring high accuracy to build user trust
Drive alignment across functions—engineering, data & ai, design, brand, analytics, and other product teams —to ensure personalization features are consistent, scalable, and clearly tied to traveler experience and business impact
Support a culture of testing and learning: define platform metrics, launch experiments, and iterate based on measurable results
Evangelize the personalization vision across Expedia Group, using strong communication and influence skills to drive clarity and momentum across teams
Experience and qualifications:
Bachelor’s degree in a technical, quantitative, or business-related field required; MBA or advanced technical degree is a plus; or equivalent related professional experience
8+ years of product management experience, with 3+ years working on personalization, recommendation systems, ranking, or AI/ML-powered products in a consumer technology setting
Demonstrated success in defining and shipping products that rely on user-level signals and behavioral data to drive relevance
Strong technical acumen: comfortable working closely with data scientists, engineers, and architects to shape system capabilities and deliver high-quality features
Strong analytical and experimentation skills, with the ability to define KPIs and draw actionable insights from data
Excellent collaboration and influence skills—able to align diverse teams, manage cross-functional dependencies, and navigate ambiguity
Customer-obsessed mindset with the ability to translate complex problems into clear product decisions that improve the traveler experience
Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.
The total cash range for this position in Seattle is $173,000.00 to $242,500.00. Employees in this role have the potential to increase their pay up to $277,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Accommodation requests
If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.
We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.
Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50
Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.