Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Director, Vacation Rental & Transport Business Effectiveness

Introduction to Team:

Travel Partnerships and Advertising helps partners deliver excellent traveler and B2B experiences, driving growth for them and the EG marketplace through competitive supply, a valued advertising and travel media network, and affiliate solutions.

Make An Impact!

As an integral member of TPA's VR and Transport leadership teams, this role is an advocate, problem solver and trusted liaison to the extended leadership team. The role will have the acumen to handle complex situations and the ability to juggle multiple responsibilities simultaneously, including balancing progress on long-term projects with the urgency of immediate operational demands. The ideal candidate must have demonstrated ability to; deal with confidential information, implement operational governance, define the rhythm of the business and act as a trusted advisor and confidant to LOB executives, driving communication, collaboration, and alignment to achieve the teams’ Operating Plan.

The Director will design and streamline both day-to-day and strategic business operations, develop communications for the group, provide project management and support on initiatives, drive a high functioning leadership team and cross-EG programs relating to org design and culture.

This role collaborates to achieve actionable results through others, requires the ability to build strong and sustainable relationships, as well as the capability to successfully interact with all levels of the organization, including executive leadership.

In This Role You Will:

Business Effectiveness:

Facilitate the flow of accurate and timely information, communication and alignment throughout the three separate leadership teams to accelerate speed and quality of decision making and execution.

Drive rhythm of the business- prioritize and set cadence for internal communications, Slack channels, leadership meetings and weekly staff focus, offsites and Town Halls.

This also includes partnering with analytics and finance on trading needs and rhythms, product roadmaps and reviews, marketing reviews, operational servicing reviews, resource allocation frameworks, and more.

Lead the organizational rhythms and check in points on

LOB OKRs and contributing to annual planning processes.

Partner across

TPA, Product/Tech and Brand teams on strategic projects, scorecard delivery and comprehension and ad-hoc items as needed. Thinking holistically and strategically about processes, policy and procedural needs, continuous improvement and clear the path to execution.

Leader Effectiveness:

Manage the strategic and day-to-day operations of the teams by helping the leadership team navigate challenging problems including identifying people and organizational issues that impede success, providing insightful recommendations that drive efficiencies and maximize productivity and effectiveness, and listening to feedback to refine and evolve solutions.

Assist leaders in developing org structures that optimize talent and team effectiveness.

Partner with HR Business Partner to align business needs for organizational design, leadership development, organizational health, and satisfaction, to ensure a nimble, focused and engaged teams that understand their potential.

Partner with Recruiting to track and manage open headcount, ensuring talent needs are met across the groups. Work closely with hiring managers to ensure active engagement with recruiting, development of detailed, effective job descriptions, and new employee

on-boarding.

Responsibilities:

Rhythms of the Business

Drive rhythm of the business- prioritize, decisions to be made or revisited and set cadence for internal communications, Slack channels, leadership meetings and weekly staff focus, offsites and Town Halls. This also includes partnering with analytics and finance on trading needs and rhythms, product roadmaps and reviews, marketing reviews, operational servicing reviews, resource allocation frameworks, and more.

Facilitate the flow of accurate and timely information, communication and alignment throughout the three separate leadership teams to accelerate speed and quality of decision making and execution.

Partner with People Leader on the Operating Model for the LT to ensure org effectiveness and LT effectiveness. Manage the strategic and day-to-day operations of the teams by helping the leadership team navigate challenging problems including identifying people and organizational issues that impede success, providing insightful recommendations that drive efficiencies and maximize productivity and effectiveness, and listening to feedback to refine and evolve solutions.

Lead the organizational rhythms and check in points on quarterly goals and helping to develop the annual strategic plan.

Business Alignment:

  Help

foster a culture of engagement and inclusion. Partner with the LT to review, discuss and action Your Voice results and engage with LOB leadership teams on focus areas in close collaboration with HRBP.

Provide leadership and business inputs for strategic and ad-hoc initiatives, acting as voice of leadership as proxy where needed. Eg. Salesforce unification, job architecture, urgent investment opportunities, etc.

Partner with Finance to ensure the planning, budgeting, and forecasting processes are appropriately sequenced and linked to org priorities and resource investments.

Partner with HR Business Partner to align business needs for organizational design, leadership development, organizational health, and satisfaction, to ensure a nimble, focused and engaged teams that understand their potential.

Partnerwith Strategy & Performance teams on strategic projects, scorecard delivery and comprehension and ad-hoc items as needed. Thinking holistically and strategically about processes, policy and procedural needs, continuous improvement and clear the path to execution.

Competencies:

Dynamic, adaptable, highly resourceful, and proactive problem solver able to manage a high degree of complexity in ambiguous situations and distill information in clear, simple, and actionable ways.

Strong interpersonal skills including ability to quickly build trust, influence and foster relationships with diverse team members using low ego and high EQ.

Exceptional judgment, discretion, diplomacy, tact, integrity and sensitivity with confidential information, documents, issues, and actions.

Passion to foster a culture of engagement and high performance through initiatives, learning and development, communications, and morale building events.

Ability to balance varying responsibilities that span rhythm of the business, communications, Inclusion and diversity, strategic and ad-hoc projects and cross functional work with teams such as Finance, HR and Strategy & Transformation.

Well-developed project management and analytical skills: organization, planning, discipline, attention to detail, and follow through on multiple projects and activities with varied deadlines.

Demonstrated positive leadership and coaching skills with experience managing, influencing, and leading projects effectively in a matrix organized, global company across multiple levels.

Exceptional verbal, written communication skills with ability to present information concisely.

 
Experience and Qualifications:

10-15+ years’ experience as a senior leader / executive in a complex global environment

BS or BA in related field; MBA a strong plus

Prior experience in a senior level project / program / product management role or in a chief of staff role for a senior executive

Experience in multiple functional areas within large multinational corporations

Ability to travel as required

Advanced skills in Outlook, PowerPoint, Word, and Excel

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

#LI-EE1

The total cash range for this position in Austin is $197,000.00 to $275,500.00. Employees in this role have the potential to increase their pay up to $315,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Employment opportunities and job offers at Expedia Group will always come from Expedia Group’s Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you’re confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official website to find and apply for job openings at Expedia Group is careers.expediagroup.com/jobs.

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

Director, Vacation Rental & Transport Business Effectiveness - Austin, Texas