Job Overview
Beckwith Electric, a business unit of Hubbell Power Systems (HPS), is part of Hubbell Incorporated, a global manufacturer of electrical and power solutions with a long history of innovation and reliability. HPS designs and manufactures mission-critical products for electric utilities, supporting transmission, distribution, and substation infrastructure worldwide. Our solutions enable safe, reliable delivery of power and communications to millions of people, where performance and reliability are essential.
As a Senior Applications Engineer, you will play a critical role in supporting Beckwith Electric’s protection, control, and automation solutions. This position serves as a technical expert, customer advocate, and informal team leader, helping utilities successfully apply, configure, and operate mission-critical systems. You will collaborate with engineering, product management, and sales to ensure high-quality solutions and exceptional customer outcomes.
In addition to technical responsibilities, this role contributes to mentorship, knowledge sharing, and operational leadership within the Technical Support team.
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A Day In The Life
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Provide advanced technical support for Beckwith Electric products and system applications
- Interpret customer requirements and recommend optimal solutions
- Troubleshoot complex field and system issues
- Develop deep expertise across distribution and automation product portfolios
- Support product configuration, settings, and certification testing
- Guide customers on best practices for system integration and operation
- Assist with installation, commissioning, and operational challenges
- Provide real-time technical analysis for customer issues
- Work closely with engineering, product management, and sales teams
- Support product development through customer feedback and application insights
- Deliver technical training, product demonstrations, and presentations
- Develop documentation, white papers, and application guides
- Capture and communicate customer needs, market trends, and product gaps
- Influence product improvements and innovation
- Serves as a technical mentor and leader to junior engineers and support staff.
- Provides guidance, coaching, and knowledge transfer on complex technical issues and best practices.
- May lead projects, coordinate team efforts, or act as an escalation point for critical customer support issues.
- All other duties as assigned by management
What will help you thrive in this role?
EDUCATION and/or EXPERIENCE:
- BS degree in electrical engineering
- Minimum 7+ years of experience in power systems, protection, or grid automation
- Strong technical knowledge of distribution utility systems
- Experience with relay protection, automation controls, or grid modernization
- Experience in Electric Utility Industry preferred
- Experience in Application Engineering, Product Engineering is desirable
- 3 + years prior experience in customer-facing technical roles as well as general knowledge of power distribution systems
SKILLS & KNOWLEDGE:
- Knowledge of the company's products and services and their application in the generation, transmission and distribution of electrical power or similar vendors.
- Ability to meet and work with customers at all levels within the organization.
- Troubleshooting over the phone, asks the right questions and talks individual through problem to solution.
- Advanced analytical and troubleshooting skills
- Strong communication skills with ability to explain complex concepts clearly
- Ability to work cross-functionally and influence without authority
- Highly self-motivated with excellent organization and time management
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Utility Solutions
Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.
