Job Overview

As an integral member of the Talent Acquisition Center of Excellence, the Senior Talent Acquisition Operations Specialist provides advanced operational support for enterprise Talent Acquisition processes, systems, and programs. This role partners closely with Recruiters, HR Business Partners, Hiring Managers, candidates, leadership support teams to ensure the accurate and timely execution of recruiting activities.

The Senior Talent Acquisition Operations Specialist serves as an experienced operational resource for training, system testing, leadership and high-priority interview coordination, offer letter administration, and sensitive system transactions. This role identifies process gaps, recommends improvements, and escalates risks or issues to the appropriate stakeholders while delivering a professional and consistent candidate and customer experience.

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A Day In The Life

Every day at Hubbell is different and you’ll contribute in many ways. On any given day, you’ll make a difference by:

• Partner with Recruiters, HR Business Partners, Hiring Managers, and business leaders to support recruiting operations and hiring activities across the enterprise.
• Provide guidance and operational support regarding established Talent Acquisition processes, procedures, and system functionality.
• Lead onboarding and process training for newly hired HR Business Partners, Recruiters, and Talent Acquisition team members.
• Develop and maintain training materials, standard operating procedures, process documentation, and job aids.
• Participate in global Talent Acquisition and HR operational update meetings to support communication, process alignment, and consistent execution.
• Coordinate User Acceptance Testing for recruiting system and process changes, including test scenarios, results, defects, impact assessment, recommendations, and stakeholder escalation.
• Coordinate complex interview scheduling for executive, leadership, confidential, and business-critical hiring activities across multiple stakeholders, calendars, locations, and time zones.
• Serve as the primary operational contact for executive and high-level candidates, coordinating interview logistics, travel, stakeholder communications, materials, and schedule changes to deliver a professional, high-touch experience.
• Partner with Recruiters, HR Business Partners, Hiring Managers, and executive support teams to facilitate the timely execution of critical hiring activities.
• Create, review, revise, and distribute all offer letters and specialized offer documentation with a high level of detail and accuracy, ensuring alignment with approved compensation, company guidelines, and established processes while escalating questions or exceptions to the appropriate stakeholders.
• Validate transaction details to support data accuracy, confidentiality, compliance, and timely completion.
• Manage candidate and job requisition updates within the Applicant Tracking System.
• Manage communications and timely responses from Talent Acquisition shared mailboxes and candidate support channels.
• Support centralized pre-employment activities for the United States and Puerto Rico.
• Identify opportunities to improve operational efficiency, candidate experience, process documentation, and data quality, and provide recommendations to the appropriate stakeholders.
• Participate and engage in Talent Acquisition projects and other assigned initiatives.

What will help you thrive in this role?

• A college degree or equivalent professional experience.
• Five or more years of experience supporting Talent Acquisition, Human Resources, recruiting coordination, recruiting operations, or a related function preferred.
• Experience supporting recruiting operations in a multi-site, enterprise, or global environment preferred.
• Experience delivering training, onboarding, or knowledge-transfer sessions.
• Experience participating in or coordinating User Acceptance Testing and system implementation activities.
• Experience supporting executive-level, confidential, or high-priority recruiting activities preferred.
• Excellent written and verbal communication skills and a positive attitude.
• Foundational knowledge of U.S. employment law, recruiting compliance, and background check practices.
• Strong understanding of recruiting lifecycle administration and pre-employment processes.
• Experience working with Applicant Tracking Systems. SuccessFactors, SmartRecruiters, or a similar enterprise recruiting platform is preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
• Exceptional organizational, prioritization, and time-management skills.
• Strong attention to detail and commitment to data accuracy.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong customer service, communication, and stakeholder support skills.
• Ability to maintain confidentiality and handle sensitive candidate and employee information with discretion.
• Strong analytical and problem-solving skills, including the ability to identify issues, recommend solutions, and escalate concerns appropriately.
• Ability to work independently within established processes while collaborating effectively across teams and functions.