Job Overview
The Payroll Operations and Employee Service Specialist will be responsible for the day-to-day coordination and execution of employee payroll tasks in partnership with the Managed Services Provider. This includes processing and analyzing reports according to established schedules maintaining all data required for legal, tax or audit purposes according to established department processes. Responsibilities also include handling service inquiries from employees, managers, and business-unit stakeholders to provide information and resolve issues.
A Day In The Life
- Serve as a reliable and collaborative team member, partnering with other payroll associates and functional business partners to achieve desired results.
- Perform accurate and timely entry of job, salary, and personal data that is not interfaced from the HRIS system to the payroll system.
- Manage workload and payroll processing deadlines with Managed Services Provider to ensure payroll is accurate, complete, and timely in compliance with internal control procedures and requirements.
- Analyze and resolve data discrepancies between the HRIS and payroll database systems
- Review, correct, and approve data inputs; Analyze pre- and post-payroll audit reports to identify and correct errors.
- Provide support to the garnishment process, partnering with managed services where required.
- Comply with all audit requirements and internal control standards for supporting documentation and accuracy.
- Function as Subject Matter Expert regarding all aspects of time, and payroll system functionality.
- Provide employee support regarding personnel records, time input, and earnings, deductions, and tax.
- Support HR Operational Services, Benefits, Compensation, and Finance colleagues with all requests.
- Enter, follow-up, and resolve tickets in the ServiceNow and CRM tools.
- Ensure Confidentiality, Data Privacy, Data Security and SOX requirements are met at all times.
- Prepare and process off cycle payrolls to ensure compliance with state regulations relating to final pay
What will help you thrive in this role?
- Associate degree or equivalent combination of work experience and education.
- 3-5 years of multi-state payroll processing experience (5,000+ EEs)
- Experience processing payroll on ADP GlobalView, Ceridian Dayforce, or SAP, preferred
- Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) from the APA, preferred.
Additional Skills:
- Demonstrated understanding of the end-to-end Payroll Processing Cycle (Input, Process, Output).
- Ability to research, understand and apply intermediate federal, state and local regulations to payroll, labor, and employment.
- Superior analytical and organizational skills with a focus on synthesizing information, using sound judgment, formulating conclusions and articulating data in a way that is meaningful and valuable to stakeholders and customers.
- Exceptional time management skills, ability to prioritize and multitask; able to balance competing priorities.
- Ability to work in team environment that is highly customer service oriented.
- Able to manage workplace relationships with various stakeholders; must be proactive in resolving issues with employees, businesses and other departments.
- Ability to listen to internal customers, gather information, and assess root cause of issue; Able to accurately communicate resolution and maintain relationship with employees and stakeholders.
- Flawless attention to detail and exceptional data entry
- Strong Microsoft Office skills with advanced Excel proficiency.
- Excellent Verbal and Written Communication Skills.
- Must be comfortable and skilled at working effectively in an interdependent team environment that is dynamic, fast-paced, and deadline-driven.
- Integrity and trustworthiness specific to confidentiality and privacy of employee information; absolute confidentiality of all payroll records
- Take initiative, working individually or collaboratively, to identify opportunities for improvement; and work to resolve quickly.
Hubbell Incorporated
Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.
The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.
We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.
Hubbell Unified Business Solutions
Hubbell Unified Business Services (HUBS) provides corporate shared services to support all businesses across the enterprise. Functional areas include Engineering, Sales, Operations, Marketing, Finance, Legal, IT, Human Resources, Payroll, Environmental Health & Safety, and Compliance. HUBS employees are located around the world.
Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.
The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.