Corporate Overview
Division Overview
At HPS, we build products that provide mission critical infrastructure and that deliver communications and power to millions of people worldwide. In our business, failure is not an option. Therefore, we manufacture products of uncompromising integrity and it starts with our quality policy. We hold our partners, our suppliers and ourselves to the highest standard to ensure we exceed all the technical and functional expectations of our customers.
Hubbell Incorporated engages in the design, manufacture, and sale of electrical and electronic products in the United States and internationally. It operates in three segments: Electrical, Power, and Industrial Technology.
Brand Overview
Hubbell Utility Solutions (HUS) engages in the design and manufacture of a wide variety of products used by utilities. Today, HUS is also deeply engaged in product solutions for the Utility Communications and Advanced Metering Infrastructure (AMI) space and has been actively growing that segment of the business. HUS roots have historically been in high voltage transmission, distribution, substation, underground products used by electric utilities. HUS products are also used in the civil construction, transportation, gas, and water industries.
HUS has four business units. Hubbell Power Systems (HPS) is our electrical components and infrastructure business. Aclara is our AMI and Meters business and also includes an installation business. Hubbell Gas Connectors and Accessories (HGCA) sells connectors and accessories for the repair, replacement and refurbishment of natural gas systems. Our fourth business is our Protection and Controls business which is our newest business initiative to drive substation communications, control and protection solutions. HUS provides these solutions in the Electric Utility, Water, Gas and Communications Market.
At HUS, we build products that provide mission critical infrastructure and that deliver communications and power to millions of people worldwide. In our business, failure is not an option. Therefore, we manufacture products of principled integrity and it starts with our quality policy. We hold our partners, our suppliers and ourselves to the highest standard to ensure we exceed all the technical and functional expectations of our customers. Hubbell Incorporated engages in the design, manufacture, and sale of electrical and electronic products in the United States and internationally. It operates in three segments: Electrical, Power, and Industrial Technology.
Position Overview
Support customers, customer service representatives, field representatives, agents, and Hubbell subsidiaries by providing technical support and sustaining their efforts in promoting/selling products. Prepare pricing and technical data for quotations. Provide liaison and coordination between engineering, manufacturing, and sales.
Duties and Responsibilities
- Provides technical support for questions pertaining to assigned products to end users, channel partners, sales, and customer service for domestic and international markets.
- Assists engineering with design and testing of products.
- Providing pricing, class code, and product information (drawings, test reports, etc.) for quotations to customer service representatives, field sales, agents, and/or Hubbell subsidiaries and directly to customers when necessary and required
- Provide training and select technical information to customer service representatives, field representatives, agents, and/or Hubbell subsidiaries and directly to customers for quotations or when necessary and required
- Review orders for proper application of products, price, and delivery
- Review quotations for order terms and conditions of sale
- Resolve product returns; i.e., request credit/debits, write evaluations on damaged return material
- Assist in preparation of technical publications and review technical information and illustrations
- Review customer product specifications and maintain up-to-date file in customer files
- Aid in organization and presentation of material for seminars and industry events
- Provide recommendations on application products using calculations, software, drawings, testimonials, and industry-accepted standards to support recommendation.
- Attend Trade Shows, Customer Demonstrations, Sales and Customer Trainings as needed
Skills and Experience
- BS degree in Electrical, Mechanical or related technical degree
- Experience in Application Engineering, Sales, or customer facing role
- Experience in Power System Utility Industry, Medium Voltage Switchgear, and Capacitor Bank systems preferred
- Experience with SAP and MS office software preferred
- Available for travel up to 25-35% of the time, as required
Education
Posting Address
353 Powerville Rd
Boonton, NJ 07005
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Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.