National Interstate Insurance Company

National Interstate Insurance Company

We're All About People

In 1989, National Interstate Insurance opened its doors with the idea that customer service and personal attention mattered. Those clients were more than mere claim numbers, they were people. With real lives and real questions and real needs. We built National Interstate around our customers – the people behind the policy – and we're building insurance careers around you. It's more than just a job: it's about relationships, teamwork, and giving back to the community.

Become Part of an Award-Winning Company

National Interstate continues to be recognized as an employer of choice in Northeast Ohio. Year after year we have been honored with top workplace awards, such as NorthCoast 99, Plain Dealer’s Top Workplaces, Cascade Growth Award, Expy Best Internship, and more. We are proud to receive these awards, as they reflect our employee-centered culture. See our other awards below. 

  • Cascade Growth Award Winner
  • Smart Business Customer Service Award Winner
  • CEO Named Smart 50 Honoree two years in a row
  • Rated "A+" (Superior) by A.M. Best Company

A strong family of companies

National Interstate and Vanliner are members of Great American Insurance Group (GAIG), whose parent is American Financial Group, a Fortune 500 company. With 6,700 employees in over 120 locations worldwide, GAIG focuses on building relationships and linking people to numerous career paths.

Our vibrant culture

We built National Interstate around our customers – the people behind the policy – and we're building insurance careers around you. It's more than just a job: it's about relationships, teamwork, and giving back to the community.

  • Integrity
  • Transparency
  • Fairness
  • Accountability
  • Empowerment
  • Collaboration

Life at NATL

While we're all committed to working hard, serving our customers and reaching our goals, we also make sure we enjoy ourselves and each other.

 

Company perks

Work hard, play hard

Enjoy monthly socials, annual Summer and Winter Parties, an on-campus game, activity room where you can show off your ping pong and foosball skills, on-site Starbucks, a full-service cafeteria, Engage committee, and surprise gifts to remote employees.

Health and fitness

At NATL we encourage our team to stay healthy and fit. Our Total Rewards Program goes beyond typical benefits by focusing on overall wellness with an onsite fitness centers, Whole Life in Action strategy, and monthly wellness newsletters.

Enjoy your time off 

Paid time off is available for our team to enjoy what's important to them, like a trip to Athens, Greece, an excursion through the Hoover Dam or simply staying local for a staycation.

Charitable events

Adopt a family, march of dimes, food drives, painting garage doors, and more. 

Get rewarded

In addition to annual bonus opportunities, you'll have access to a point-based wellness program and discounts on products and services; think deals from your favorite brands and exclusive events through a perks program.

Career growth

We know that employees see career advancement and promotion as most representative of a company's development possibilities, so we put you in the driver's seat of your career.

Fuel up

Stop by The Stoplight Café before you hit your workstation for a cup of Joe, then head over to our brand new, state of the art cafeteria for lunch or an impromptu snack break.

Great location

We're located midway between Cleveland and Akron, right off Interstates 271 and 77, offering 30-minute or less trips to CLE and CAK, the Dawg Pound or a RubberDucks game.

Free on-site parking

Free, as in you don't have to pay to park at your job each day.