Company:
Qualcomm Technologies International LtdJob Area:
Interns Group, Interns Group > Interim Engineering Intern - SWGeneral Summary:
Customer facing hands on engineering role in a world leading fabless Semiconductor company developing high end multicore personal audio SoCs.
Work on challenging projects within a highly motivated, diverse and skilled team of Applications Engineers helping to deliver world class support on our industry leading Bluetooth personal audio SoCs.
Work on projects for our global Tier 1 customers and Qualcomm regional customer Engineers to accelerate customer project development through to commercial launch and beyond. Work at the cutting edge of personal audio development blending the embedded software and hardware skills you have been studying to help the team ensure that customers’ technical requirements are fulfilled, and their problems resolved.
Learn how to become a contributing member of an R&D team shaping the future of personal audio. The role proactively enhances the customer experience by contributing to the continual improvement of Qualcomm’s SoCs, Application Development Kits (ADKs), customer facing tools and associated content.
Key Responsibilities:
Work within the team to manage and resolve customer support requests
Establish a position as a capable technical resource for customers
Perform offline debugging of customer issues
Contribute to technical calls and live debug sessions with customers
Develop tools, sample code and example applications for customers
Assist with technical workshops for customers at Qualcomm sites
Help prepare technical training for customers
Perform offline reviews of customer designs
Advocate for the customer in internal meetings
Cultivate relationships with and deliver technical support to Customer Engineering teams
Contribute to new feature training for Customer Engineering teams
Work closely with development team colleagues to progress product issues through to resolution
Be an early adopter of Engineering and Commercial software releases
Proactively contribute to deliverable product content
Develop product demos
Support Marketing and Sales colleagues on customer engagements
Seek to develop at least one product or technology specialty
Proactively contribute to improving the team productivity
Gain knowledge on relevant industry specifications
Report weekly on operational topics, product issues, customer projects and customer experience feedback
Minimum Qualifications:
Studying an Engineering degree or equivalent qualification
Some relevant outward facing technical experience in a problem-solving role
Competent in C programming
Experience with embedded systems debugging hardware and software using PC software tools and ancillary instrumentation
Desired attributes:
Comprehension of specifications, software architecture implementations, source code control and configuration management
Experience in a common scripting language (e.g. Python)
Demonstrable ability to understand issues from system level down to detailed hardware and software components
Exhibits a “can-do” attitude; Enjoys tackling problems, works well with others of various abilities and completes tasks
Good diagnostic and analytical skills considering all available information
Ability to think outside the box and devise creative workarounds
Makes some technical decisions with supervision and seeks advice where no obvious process is available
Learns to adapt to changing requirements and learns new skills as required by assigned tasks
Dynamic and outgoing personality exhibiting customer facing skills and commercial awareness
Excellent interpersonal, written and verbal communication skills
*References to a particular number of years experience are for indicative purposes only. Applications from candidates with equivalent experience will be considered, provided that the candidate can demonstrate an ability to fulfill the principal duties of the role and possesses the required competencies.
Applicants: If you are an individual with a disability and need an accommodation during the application/hiring process, please call Qualcomm’s toll-free number found here for assistance. Qualcomm will provide reasonable accommodations, upon request, to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. Qualcomm is an equal opportunity employer and supports workforce diversity.
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If you would like more information about this role, please contact Qualcomm Careers.
