Job Description

OK, let's talk about the role.

Expansion Pack.

Unusual title. Awesome job.

Sure, we could have just called it an Executive Assistant, but where’s the fun in that? An Expansion Pack (EP) is similar to an Executive Assistant role at other companies, but we’ve changed the title because "assistant" is too narrowly focused. EPs work to increase the effectiveness of their Leader by optimizing the time and efforts of their day-to-day and driving initiatives focused on increasing team cohesion and connectedness across locations/time zones.

Shopify moves at an extremely fast pace and this person will have to maintain, organize and juggle priorities in an ever-changing remote environment. The job will be challenging, fast paced and incredibly rewarding. As an EP, you’ll be required to be a calendar wizard, have a finger on the pulse of leadership priorities and the team, and be able to gain a solid understanding of the business as it evolves and grows - this role has a huge learning opportunity!

Want to know more? Great, here’s what this role is all about:

• You have a passion for administrative tasks. You’ll keep your Lead and their team on track by helping to organize meetings, book travel, take care of expenses and do everything that a rockstar assistant would crush.
• You’ll follow key priorities, action items, hold folks accountable and surface obstacles or problems early on so that your Lead and their team can take action quickly.
• You’ll bring the team together with everything you do, using your tremendous energy and enthusiasm, as a result it’s highly contagious.
• You’ll establish team rituals that are meant to build a sense of community and culture to increase team engagement, alignment and connection in a digital by design environment.
• You’ll have direct exposure to senior leadership and executives.
• You could end up supporting projects, special initiatives and operations alongside your Leader

Oh, and by the way, we're hiring a couple of these roles at the same time. Not just one.

Qualifications

Still interested? OK, here’s what we need from you:

• Extraordinary attention to detail. If you don’t self-identify as hyper organized, this isn’t the role for you.
• You've worked with Senior Leaders, and have been closely attuned to their responsibilities, including following up on to-do items/reminders, sharing updates, and informing them of critical discussions and priorities.
• You multi-task with ease. You enjoy no day looking the same and have consistently brought order to chaos.
• You proactively plan ahead of time, solving your Leader’s operational inefficiencies, recommending solutions, and synthesizing context and information to filter to your Leader.
• You adapt and work extremely well with a diverse set of stakeholders. You thrive when working with senior leadership, large teams -both internal and external.
• You have the confidence to make highly independent decisions and initiate impactful projects.
• You love technology. You're passionate about learning in this space, especially with regards to AI.
• You're a vault. You will have access to lots of super sensitive information and will know everything the senior leaders know. You should feel comfortable knowing things that may make other people uncomfortable.
• You have exceptional written and oral communication skills.
• You are 100% comfortable working remotely. The Leader you're supporting could be in another country, and the teams you're working with will be scattered globally.

Additional Information

We know that looking for a new role can be both exciting and time-consuming, and we truly appreciate your effort. We're looking forward to learning more about you and your interest in joining the team.