CUSTOMER SERVICE ASSOCIATE III
Job Type: Full time
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Provide Extraordinary Customer Experience through professional phone skills, emails, and team involvement.
Work with cross functional teams to improve processes and productivity within TE.
Assist customers with forecasting and planning to insure product availability.
Efficiently communicate customer’s requirements to supply chain to insure proper execution for planning, manufacturing, and shipping of products.
In addition to the responsibilities listed above, the position holder must carry out tasks assigned by their supervisor that are essentially related to their duties.
What your background should look like:
Strong attention to detail, analytical and organizational skills.
Ability to work as part of a team, as well as independently, under presser and act quickly to changing priorities.
Must be enthusiastic self-motivated and able to handle own workload.
Demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of TE company products and processes.
Superb listening skills and professional oral & written communication skills with an ability to inspire trust and accountability through an empathetic communication style which promotes a quality image of TE.
A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
Proficiency in MS Office programs (Excel, Power Point, etc.), Salesforce, SAP a plus
BA/BS degree preferred or 5 years of experience in related field.
ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With more than 85,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.
- Competitive base salary commensurate with experience: $39,120-$41,000 (subject to change dependent on physical location)
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary + Incentive(s) + Benefits
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets