Job Overview

Role Statement - Overview:
We seek a dynamic and experienced Product Owner to join our Digital Center of Excellence (COE) team. This role is a unique blend of product management and functional analysis, responsible for driving the development and optimization of digital products and solutions. The ideal candidate will have a strong background in both and be passionate about delivering innovative digital solutions that meet business needs and enhance user experiences.

Strategic Vision and Roadmap Ownership

• Define and maintain the long-term product vision, ensuring alignment with the organization’s strategic objectives.
  
• Collaborate with the digital strategy team to incorporate emerging trends and business needs into the roadmap.
  
• Drive continuous improvement and innovation by identifying technical and user-centric enhancement opportunities.
  

• Work closely with business stakeholders to gather and refine business requirements.
  
• As the primary bridge between technical teams and non-technical stakeholders, ensuring alignment and clarity across all parties.
  
• Facilitate communication and alignment between UX, engineering, and business teams to deliver a cohesive product.
  

• Develop and refine technical requirements in partnership with architects and development teams.
  
• Translate complex business needs into precise, actionable technical specifications and user stories.
  
• Ensure all solutions are technically sound, scalable, and aligned with enterprise architecture standards.
  

• Incorporate user research, usability testing, and feedback loops to inform product development.
  
• Partner with UX designers to ensure solutions prioritize exceptional user experiences.
  
• Drive a culture of continuous improvement by integrating user feedback into the product roadmap.
  

• Oversee the end-to-end product lifecycle, from discovery to delivery and production.
  
• Ensure all user stories are development-ready, including data-driven justifications and acceptance criteria.
  
• Lead large-scale initiatives, acting as the face of the project and managing significant ambiguity with confidence.
  

• Define and track key performance indicators (KPIs) to measure the success of product initiatives.
  
• Report on results, including technical performance, user impact, and business ROI.
  
• Develop mechanisms to audit and ensure the long-term success of product solutions.
  
• Effectively communicate the value and success of initiatives to stakeholders, tailoring messaging to convey the business and user impact compellingly.

What your background should look like:

• Bachelor’s degree in Business, Computer Science, Information Systems, or Digital, or related field
  
• Minimum of 8 years in product ownership, product management, or a related field, with significant experience defining technical requirements.
  
• Proven success in delivering complex technical solutions in cross-functional environments.
  
• Knowledge of UX/UI principles and best practices.
  
• Experience in the digital transformation or technology consulting industry.
  
• Certification in product management (e.g., Certified Scrum Product Owner, Pragmatic Marketing)

Technical Expertise:

• Strong understanding of backend architectures, APIs, and scalable technical design principles.
  
• Ability to evaluate trade-offs and propose alternative technical solutions in collaboration with architects.

Analytical and Strategic Thinking:

• Proficiency in analyzing data to drive decisions, prioritize work, and measure outcomes.
  
• Strong strategic thinking with the ability to align product development to broader organizational goals.

Leadership and Communication:

• Exceptional ability to collaborate with cross-functional teams, including architects, engineers, and business leaders.
  
• Skilled in communicating technical concepts to non-technical stakeholders clearly and compellingly.

Competencies