Conductor - Wodonga
- Part-Time Fixed-Term opportunity until September 2025
- Great opportunity to make a positive impact in the community
- Fully paid training, great remuneration & benefits, free Myki travel
V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.
About the role
As a key member of V/Line’s front line customer service team, the V/Line Conductor is responsible for the delivery of on train customer service to V/Line customers as well as customer safety on board trains.Every day will be different, and you'll thrive in the fast-paced environment that will see you embedded in our frontline, connecting with millions of people from across Victoria.
The role is highly autonomous therefore you’ll possess a level of maturity, previous success in operating in a safety and time critical environment and an absolute commitment to providing superior customer service.
Key Accountabilities include:
- Provide high level of customer service to the travelling public.
- Assist customers with checked luggage and loading onto coaches.
- Sell and check tickets whilst onboard train and ensure safe departure of train, reporting any faults and delays where appropriate.
- Provide customers with information on services and further travel.
- Ensure appropriate and up to date customer information occur in instances of service disruption.
New Conductors are offered the following:
- Ongoing, part-time employment
- Guaranteed 16 hours per fortnight (with the possibility to pick up extra shifts)
- Additional shifts scheduled across the roster