LV= General Insurance is a large, multi-award winning insurance company, with nearly 3 million customers and aspirations for future growth.
We are looking for a Broker Change Manager to join the team based at Brentwood or Croydon with the opportunity to work from home 1 or 2 days per week. We adopt a flexible working environment with a strong focus on continuous learning and development
You will lead a program of strategic business improvements across LV= Broker which includes large scale, complex projects with significant impact to the business, deliver change programs across Broker and to manage the co-ordinated delivery of a program of specific improvement (change) projects that will assist LV= Broker in meeting its strategic goals.
You will manage the oversight of key systems, process standards and access and permissions management, assume control and set the governance for the small change work stack, ensuring that small change low risk work is prioritised on a fair basis. Control the accounting for the small change budget allocation and collate and document all CIO (or similar body) related issues and present these as the LV= Broker representative at monthly CIO meetings alongside application/system owners. escalating where appropriate.
You will retain an oversight over all essential strategic projects across the divisions within LV= Broker. Take accountability for tracking and collating information regarding progress and reporting this in to the Director of Broker Strategy and Performance and Managing Director of LV= Broker through appropriate governance forums.
Talk to us about flexible working . . .
When it comes to flexible working, we'll do our best to accommodate your needs. At LV= General Insurance many of our employees work flexibly in many different ways, from part-time, flexi-time, job shares, an element of working from home or compressed hours.
We want the best people working at our organisation and we recognise that those people aren't always available full-time.
So if you need any adjustments, let us know during your interview. If it's right for our customers, our business and for you, then we'll do everything we can to make it happen.
About you
You will have a insurance broker or insurer background with proven strong leadership & collaborative management skills. With your excellent communication & relationship building skills you can coach to achieve high performance from teams
You will have a good level of abstract thinking skills and ability to take the 'big picture' view and identify linkages and dependencies between work streams and activities with excellent planning and organisational skills to deliver accurate work under pressure against agreed deadlines.