AGCO Australia forms part of one of the world’s leading agricultural machinery companies. Our name is behind some of the most famous farming brands, including Massy Ferguson, Fendt, Challenger, Valtra, Gleaner, Iseki and GSI.
An exciting opportunity exists to join one of the Global Leaders in Agricultural Machinery – we have a vacancy for a Technical Support Specialist based out of AGCO’s Melbourne office.
Your role will include:
- Aftersales position supporting the AGCO Dealer network. Providing a contact point for technical support, and providing dealer assistance regarding:
- Operational / departmental support; workshop operation, special tooling, customer queries, product campaigns and training requirements.
- Technical support, providing a first point of contact to assist with technical issues within the dealership, and provide timely solutions to ensure consistent uptime of AGCO products.
- Work alongside our dealer partners to resolve field service issues.
- Attend train the trainer courses on all AGCO products
- Organise & conduct/assist dealer training – Product, Technical, Installations, & AGCO Systems
- Perform technical visits as required to support timely resolutions to product issues.
- Communicate with dealers directly and via Tech Connect support portal.
To be the successful candidate you must have the following:
- Minimum Level of Education Required for position : Associate’s/Technical Degree – Trade Certificate
- Good Product & Technical understanding of modern agricultural equipment.
- Understanding and awareness of the Australian agricultural industry.
- Awareness of Occupational, Health & Safety requirements.
In return AGCO can offer you:
- Salary Range $75,000.00 - $90,000.00
- The opportunity to join a true global company working to provide sustainable high-tech solutions for farmers feeding the world
- Work with a market leading product range
- Solid professional development opportunities through AGCO University.
If you enjoy a challenging role and opportunity to apply your skills and knowledge to a range of interesting tasks, we would like to hear from you.
AGCO is an equal opportunity employer and we encourage applicants from diverse backgrounds. Through the recruitment process we want candidates to talk to us about what will work for them and their circumstances to ensure we remove as many obstacles as possible.
To learn more about some of our initiatives that focused on gender diversity please visit our Work180 profile https://au.work180.co/employer/agco