As the Head of Product & Proposition, you will report to the General Manager Product & Portfolio to lead the strategy, design and end to end product management of the consumer mass market product portfolio for both AGL and Powerdirect brands including energy plan development for gas, electricity, solar and carbon offset products.
This high-profile role is integral in leading the development of AGL's end to end offers and Customer Value Proposition which must meet both customer needs and create differentiation, whilst aligning to strategy and delivering sustainable growth to the business.
Your key responsibilities will be to:
- Drive the Residential and SME Product Strategy, inclusive of Product roadmaps and lifecycle management approaches
- Develop and implement the Customer Proposition Roadmap and co-ordination of the proposition delivery
- Manage ongoing Product Development and innovation of the energy plan suite through use of best practice design methodologies to achieve competitive differentiation and revenue targets
- Drive revenue growth through active portfolio management of energy plan suite, appropriate application of fees and charges, payment channels and billing services and features
- Lead project management of end-to-end large and small-scale inclusion programs and initiatives
- Manage the profitability/margin to achieve AGL P&C objectives
- Lead the proposition roadmap and offer planning across peers in Customer Channels and Customer Strategy & Marketing to achieve optimal product mix through channels and effective balance of volume/margin outcomes to meet Customer Markets EBIT
To be successful, you'll have:
- Extensive experience in a role with transferrable or relatable skills including but not limited to, product, propositioning or marketing disciplines
- Excellent strategic capabilities and the ability to balance commercial needs with first-class customer outcomes
- A strong commercial mind with the ability to interrogate analytics, draw upon insights and deliver conclusive and substantiated recommendations
- The ability to operate within complex legal and regulatory frameworks and leverage competitive advantage within product design
- Excellent written and verbal communication skills for diverse audiences including front line and executive level teams
- Influential leadership skills and the ability to lead a high performing and engaged workforce
- Experience working with HCD, Customer Journey and Agile methodologies well regarded
What's in it for you?
You'll be working in an A-grade building with state-of-the-art activity based working facilities. Being supported by our new flexible ways of working. We call it Smarter Working.
You'll get the opportunity to work with some of the most engaged and innovative people in the business. Being exposed to more opportunities to advance your skills and career.
Working in a company the size of ours the sky's the limit for your career aspirations and we're focused on investing in you.
About us
It truly is an exciting time to be part of AGL Energy as we lead the way in generating sustainable energy solutions for all Australians.
With a heritage of over 175 years and listed in the top 50 companies on the ASX, AGL offers a genuinely diverse, safe and supportive work environment, where "actions not words" fosters a culture of achievement and personal development.
Come with us on a journey of exploration and creativity, doing the same things differently, better, faster by encompassing innovation and passion for a more sustainable world.
