Would you like to help our customers innovate and deliver breakthrough experiences for their end customers? Would you like to pioneer the use of cloud services as a means to help drive innovation? Would you like to enable some of the largest enterprises in the world transform how they design, develop, and launch new products? Have you been a part of an early stage organization and taken products from ideas on paper with no resources to in market products with bar raising teams behind them?
At Amazon Web Services (AWS), we're hiring a Lead Innovation Advisory consultant to work alongside our customers, enabling them to be more agile, experimental and customer-centric. As a lead of this team, you will lead engagements that help customers adopt aspects of Amazon’s innovation mechanisms by taking customers through an experiential process of identifying a customer-centric opportunity, developing hypotheses about market fit, testing these through experimentation and launching a net-new scaled deployment.
As an Innovation Advisory consultant you think strategically and considerately about our customer's business and technical challenges, and form innovative ideas to solve these challenges. You have a keen sense of ownership and entrepreneurship, and, most importantly, you know how to earn trust, think big, and work cross-organizationally to deliver results. You influence others to follow with empathy, data, and customer advocacy.
The right candidate will have experience building innovation programs and running experiments to build customer confidence in doing things in new ways. This includes a proven track record of driving multiple projects to meet customer business objectives, excellent project management skills, a customer-obsessed and collaborative approach, strong data and metrics bias, a good understanding of cloud solutions, and a passion for helping customers transform using cloud technologies.
KEY RESPONSIBILITIES
- Facilitate workshops/engagements with product teams, and coach them on customer-centric and experiment-driven product development
- Actively guide customers through designing and running experiments.
- Lead the growth within our team by being across sales pipeline, resource request and head count creation
- Define, guide and implement innovation programs – prioritisation, governance, funding, portfolio mix and business fit.
- Participate in pre-sales customer visits to understand customer requirements
- Develop, propose, and deliver innovation offerings and engagements
- Develop C-suite and line-of-business relationships within the customer organization
- Represent AWS best-practices around innovation, product management, software engineering, data and analytics, and other platform capabilities,
- Help develop and improve our execution model based on engagement experience
This is a customer facing role. You be required to travel to client locations to deliver professional services when needed.
BASIC QUALIFICATIONS
- Experience in product management, business validation, and consulting experience in enterprise and startups
- Experience with designing, and validating customer needs when creating new products or businesses.
- Technology transformation experience built upon foundations of understanding internal and external customer’s goals and challenges and long term strategic direction.
- Expertise in one or more of the following: Lean Startup methodology, Design Thinking, User Experience, Product Management, Experimentation
- Ability to effectively work with a variety of organizations, management levels, cultures, and personalities.
PREFERRED QUALIFICATIONS
- Experience developing scalable business cases and product research.
- Proven experience taking a product or business from an initial idea to launch.
- Experience managing a product portfolio and scaling products from launch to enterprise-wide impact. Drives focus and prioritization across various execution teams concurrently.
- Hands on experience leading large-scale digital or lean transformation projects
- Demonstrated industry expertise in the areas of lean startup, digital innovation, digital strategy and/or product development.
- Lead customer-facing workshops with a C-level audience. Manages executive level relationships with key senior business stakeholders.
- Experience in public cloud computing or with a major enterprise software or infrastructure provider.
- Good working knowledge of AWS Services – especially higher level services that are the focus of customer innovation (AI/ML, IoT, etc.)
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.
