Applications for this job have closed. This page will redirect to Aurizon employer page in 10 seconds.

Business Services Support (Rockhampton)


Location: Rockhampton

Job Type: Contract/temp


Location: Rockhampton

Remuneration/Benefit: Attractive Salary on offer

  • Contract role (9 months)
  • Organisational culture that proudly supports inclusion and diversity
  • Modern, up-to-date working space in a safety focussed organisation

Do you have a keen interest in customer service? Do you hold yourself with polish and professionalism and represent your organisation with pride? The Business Services Support role may be the perfect role for you.

The Business Services Support is a valued team member within Aurizon. You will provide a high-quality service to our customers by performing a range of business support functions within the Business Services Team in the Murray St administration building and nearby training centre. This is a 9 month contract role.

About the role:

  • Be the first face customers and employees see entering our Rockhampton facilities
  • Process training centre meeting bookings, catering requests, and arrange meeting room set ups
  • Monitor and replenish consumables e.g. stationary, hygiene supplies
  • Document administration, database, and finance support tasks
  • Process incoming and outgoing mail and courier tasks
  • Liaise with the Guest and Business Services Manager to deliver tasks in accordance with team Service Level Agreements (SLAs) and team Key Performance Indicators (KPIs).
  • Undertake support activities in both the main administration building and the training centre which are located within walking distance of each other.
  • Roster is Monday to Friday with alternating 7:30am-4pm and 8am-4:30pm shift times

About you:

  • 2+ years’ experience in administrative support, customer service and related areas (Mandatory).
  • An autonomous self-starter
  • Excellent interpersonal, written, and oral communication skills.
  • Able to undertake manual handling tasks in a safe manner.
  • Able to work reliably and flexibly in a changing work environment.
  • High level knowledge of Microsoft Office suite of programs (Word, Excel, Outlook, SharePoint, PowerPoint).
  • Knowledge of financial software programs is preferred
  • First Aid and CPR certificates are preferred but not mandatory

What we can offer you:

At Aurizon, we support the development and growth of our employees to reach their full potential. With a National portfolio of operations, we offer a diverse and inclusive environment with long term and exciting career opportunities. Some of our benefits include:

  • Development and growth opportunities
  • Access to female and Aboriginal and Torres Strait Islander mentoring programs
  • Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands
  • Parental Leave Program and Super Booster
  • As an endorsed WORK180 employer, you can view our policies and benefits here

At Aurizon we believe in connection

It is our ability to connect that strengthens communities, industries and builds economies. It helps to embrace diversity in our workplace and that is the experience we want for everyone. We are building a culture where everyone is seen, heard and valued, because of their diversity. We value inclusion throughout the whole company and encourage you to apply.

About Aurizon

Aurizon is Australia’s largest rail freight operator and a top 50 ASX company. Each year, we transport more than 250 million tonnes of Australian commodities, connecting miners, primary producers, and industry with international and domestic markets.

We strive for a diverse, collaborative, creative and a high-performance culture that celebrates the contribution of every employee and provide opportunities for career development in a dynamic work environment.

To learn about us and our company values visit