We are Australia's largest superannuation fund, here to help members achieve their best possible retirement outcome. We create meaningful value for members and our communities through our diverse workforce of high performing, motivated employees, based across Australia.

• Purposeful work delivering outcomes for our 2.7 million Members

• A values led, inclusive work environment

• Exciting growth, coupled with support to help you develop your career

Your new team

Our Member Experience group is a passionate and dedicated team who strive for innovative outcomes in new and exciting ways, striving to continually improve the multi-platform and multi-channel experiences of AustralianSuper members. Our environment enables you to seize exciting career opportunities, to feel trusted and respected, and to lead a fulfilling life with true workplace flexibility.

Your new role

In this 12-month contract role as a Communications Consultant (Retirement), you will be responsible for building connection, understanding and trust with our customers through clear, targeted communications to create loyalty. In this role, you will help the business communicate relevant information to our customers - members, employers, unions and advisers.

Some of your key duties will include:

• Execute strategy and creation of timely, multi channelled integrated marketing communication materials to maximise the desired outcome.

• Implement when required significant change or high priority service communications.

• Produce and maintain digital and print collateral such as brochures, forms, videos, web-pages, social media assets and booklets.

• Update and improve admin letters and email, tools and calculators, newsletter content, stakeholder communications and campaigns as required.

• Plan and deliver go-to-market support on new and/or updated business products, member benefits and member services.

What you'll need

• Excellent written and oral communication skills.

• Multi-channel communications and marketing experience.

• An ability to work well with others through presenting ideas, perspectives and solutions.

• Ability to organise and prioritise own workload to deliver programs on-time, to budget, and to the required standard.

• Well-developed ability in converting technical concepts into plain language.

• Extensive experience developing a wide variety of end-to-end communications, including the writing, sign-off management, design management, production and distribution of communications across multiple channels for different audiences.

• Well-developed problem solving, analytical and organisational skills, with a high attention to detail.

What you'll get in return

You will be working with a People Leader who values and supports your personal growth, in a growing, dynamic and authentic organisation that promotes integrity and puts members first.

We are proud to be a WGEA certified Employer of Choice for Gender Equality (since 2012). We are committed to the recruitment, development, and support of a diverse workforce into an environment which is inclusive, embraces diversity in all its forms and is a place where you can be you.

All roles can flex at AustralianSuper, and we are happy to discuss what this can look like for you. Please talk to us about the flexibility you are seeking, and we will explore what is possible for this role.

Other benefits include a competitive salary, genuine flexible working arrangements, income protection insurance and generous leave entitlements.

What's next

Please apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Progress, powered by purpose.

Agencies please note: this vacancy is being managed directly by AustralianSuper's Recruitment team. We will contact our preferred agency partners should we require additional support. Thank you.