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Risk & Incident Manager


Location: Melbourne

Job Type: Contract/temp


  • We make a difference, delivering outcomes for our millions of members
  • 12-month contract role based in Melbourne
  • values led, inclusive work environment

At AustralianSuper, we truly care about our colleagues. We know work and life are intertwined. That's why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow, and ultimately to deliver better outcomes for members.

Your new role

The Risk and Incident Manager will develop meaningful risk and incident trend reporting and present these insights to senior management, leadership teams and Board Committees, ensuring relevant legislative and organisational requirements are understood and met. This role will also be responsible for performing compliance assessments of incidents to assess compliance with regulatory obligations and determine escalation of potential reportable matters in breach of core obligations.

As a successful manager, you will support the Incident and Risk specialists in reviewing the information received, performing initial triage and ensuring the various business and regulatory requirements are triggered around our incident management practices. This includes minimising impact to our members and ensuring regulatory incidents are assessed and managed in a timely manner and if required reporting timelines are triggered. This role requires influence and collaboration, as the successful candidate will work in partnership with functions across the Member and Fund Services as well as other Groups across the Fund and Group Advisory to achieve the desired outcomes.

What you'll need

  • 7+ years' experience in risk and incident management, ideally working in the Financial Services.
  • Working knowledge of the SIS Act/Regulations as well as the Corporations Act and Privacy Act.
  • Ability to analyse trends (risks, controls, incidents etc), diagnose problems and issues and then recommend actions dealing with underlying root causes.
  • Strong ability to perform thorough assessments and make sound decisions around escalation requirements.
  • Critical thinker with strong analytical and problem-solving skills.
  • Ability to influence and develop and maintain high quality interpersonal relationships with stakeholders at all levels, both within and outside the Fund.
  • Excellent oral, written communication, data presentation skills.

Life at AustralianSuper

AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we're happy to discuss what this looks like for you.

We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know.

What's next

Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results.

Australia or New Zealand citizenship or Australian permanent residency status is required.

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