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Senior Product Manager

Bank of Queensland (BOQ)

Location: Melbourne

Job Type: Full time


About the Role

A fantastic opportunity exists for a Senior Product Manager to join our high performing Transactional Banking team in BOQ Business!

With the flexibility to be based out of our Brisbane, Sydney or Melbourne office, we are looking for an experienced product manager ideally with a specialised knowledge of Electronic Banking infrastructure, payment network and interchange arrangements.

This varied role will hold accountability for the performance of the Credit and Debit Card portfolios and other business transaction products.

Some of your key duties and responsibilities will include the following:

  • Integrate the strategic, tactical and operational delivery of customer needs led product propositions.
  • Provide management information on performance and history across the product suite
  • Work with teams across the business to ensure the delivery of agreed product development, enhancements and campaigns to meet evolving customer needs and to drive profitable growth.
  • Ensure compliance with internal policies and external regulations.
  • Manage key vendor relationships covering commercial terms, product development, compliance, marketing, portfolio growth and acquisition initiatives
  • Manage relationships with Schemes and strategic vendors.
  • Assist in the execution of the Deposits Strategy and the end to end management of the deposit account suite.
  • Lead and influence a variety of small to medium initiatives to ensure project outcomes, customer and business benefits are realised.
  • Work with internal teams to build relevant reporting and analytics around portfolio performance.
  • Manage the risk of the product set including regular monitoring of adherence to policies and providing input to annual product reviews.

About you

Our successful candidate will exemplify the BOQ Group values of Spirited, Optimistic, Curious, Inclusive, Accountable and Lionhearted to contribute to the purpose of Building Social Capital through Banking!

With relevant tertiary qualifications, you will ideally have a strong background in Product Management, coupled with specialised knowledge of Electronic Banking infrastructure, payment network and interchange arrangements.

Naturally, you will demonstrate highly developed analytical skills, with top tier problem solving abilities. It would be great if you have experience working with distribution channels, as well as previous knowledge working with card or payment related industries (e.g. transactions switching, credit card schemes.)

Working with a variety of stakeholders across the bank you will have exceptional communication skills and the ability to build rapport across a diverse range of personalities.

If the above sounds like you we’d love to hear from you!

About Us

BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

Our Benefits

  • Flexible working arrangements
  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Employee Assistance Program (EAP)
  • A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
  • Accessible work support through various practices, systems, office adjustments
  • Gym, shopping, technology and travel offers
  • 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

How to Apply

To apply for this role please follow the links or apply via our Careers Page.

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.