Site IS&T Support - Weipa, QLD, Australia

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Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

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Project Overview:

Bechtel Mining and Metals offers engineering, procurement, and construction services for customers in the mining sector across multiple commodities including Iron Ore, Bauxite, Alumina, Aluminium, Copper, Gold, Coal, Lithium and Rare Earths markets.

Headquartered in Santiago, Chile, the M&M global business unit also has offices in Brisbane, Perth and Adelaide in Australia along with execution units in the United States, Peru, Kingdom of Saudi Arabia, India and other project locations around the world.

Job Summary:

We are currently seeking candidates for a Site IS&T (Information Systems and Technology) support role on the Kangwinan project. This is a Fly-In, Fly-Out (FIFO) camp-based role, providing frontline deskside, local network and general IS&T support for the project team at the jobsite.

Major Responsibilities:

Reporting to the Site IS&T lead, you will utilise a global array of technologies to support your jobsite customers. You will be exposed to construction work methods and productivity tools and there will be opportunities for growth through collaboration with a global IS&T support organisation. As the successful candidate, you will:

• Respond to customer needs, questions and concerns and expedite actions in an accurate, effective and timely manner whilst follow standard operating procedures for IT requests, asset management practices, incidents and end-user support services
• Deploy and provide end-user hardware and IT services to project personnel
• Maintain, diagnose and resolve local IT Infrastructure, hardware & software related issues, while seeking to continuously improve incident resolution and customer service standards. Areas of support will include laptop computer hardware and peripherals, mobile device management, networking equipment, video conferencing, office printing equipment
• Onboard new users into the Bechtel computing environment and provide initial and ongoing training of the use of Bechtel computers and systems
• Support the project’s automation strategy by installing and maintaining software from an approved suite of company and project standards
• Work with construction automation to support project systems reporting, data integration and work process improvements
• Assist in the IS&T equipment procurement process
• Provide Back-to-Back coverage for Site IS&T Lead during rostered R&R breaks.
• Assist and participate in the implementation and support of new technologies, services and security remediations
• Actively participate in a culture of innovation, promoting the adoption of AI methodologies and identifying opportunities work processes.

Education and Experience Requirements:

• Industry experience gained through a recognised degree in a STEM-related field, and/or specialized courses in IT, Engineering or related fields, and/or extensive work experience in a STEM-related field.

Required Knowledge and Skills:

The role requires a blend of customer focus, analytical and technical skills. Some key attributes you bring to this role include:

• Flexibility to travel and work in a remote construction site location on a FIFO roster
• Eager to learn a broad array of general IS&T skills in infrastructure, networking and general applications support
• Work on problems of moderate scope where analysis of situations or data requires a review of a variety of factors
• Exercise judgment within defined procedures and practices to determine appropriate action
• Build productive and collaborative internal/external working relationships with local/remote personnel
• Strong working knowledge of the Microsoft Windows 11 operating system and Microsoft 365 products (Word, Excel, PowerPoint, Outlook, Teams, etc.) including Microsoft CoWork/CoPilot.
• Demonstrate a strong safety focus and value the development and maintenance of client relationships that clearly define expectations and responsibilities.

Total Rewards/Benefits:

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

Diverse teams build the extraordinary:

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

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