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Product Owner and Insights Lead

Bendigo and Adelaide Bank

Location: Adelaide, Bendigo, Melbourne

Job Type: Full time


About us

On our journey to be Australia’s bank of choice, we continue to set the example of how banking should be: progressive, innovative, sustainable, shared, and most importantly, trusted.

About the team

Our Social Purpose team is inspired from the philosophy of our Community Bank model and our company purpose – to feed into the prosperity of our customers and communities, not off it. The team’s vision is to transform Bendigo and Adelaide Bank’s social purpose activities to be strategic business assets. This is done through strategic partnerships, building evidence of impact and scalable insights to help grow the story and the business, build our community enterprise capability, and centrally coordinate community investments and sponsorship.

About the role

We currently have a permanent opportunity for a Product Owner and Insights Lead to join the team, reporting into the Head of Social Purpose. Leading a small team, you will play a pivotal role that has two key focuses. Firstly, responsibility for the vision, development, and ongoing optimisation of the Bank’s Community Impact Platform – a digital platform to manage all community investments (grants, donation, sponsorships, scholarships, and donations). Secondly, developing the reporting suite and subsequent insights from the rich data in this platform to inform continual evolution of how the bank and its community partners undertake community investment.

You’ll bring your expertise in building business relationships, being able to easily synthesise information into relatable insights for a broad audience, as well as the ability to influence internal and external stakeholders at all levels.

Join a fun, energetic, and supportive team who are passionate about social change! With genuine access and visibility to key senior decision makers you’ll get to work on a unique value proposition where you’ll have the opportunity to make a difference and shape social purpose activity.

This permanent full-time role will ideally be based in either Adelaide, Bendigo, or Melbourne for the days that you’re in the office, with hybrid ways of working our norm.

As the Product Owner and Insights Lead you’ll get to:

  • Take the lead on defining the product vision, roadmap, and growth opportunities, as well as communicating with stakeholders
  • Work with internal and external contacts to analyse needs and align the roadmap to strategic goals
  • Ensure ongoing optimisation and customisation of the product
  • Keep up with agile/scrum best practices and trends
  • Work with internal and external stakeholders to develop reporting and analytics tools to turn data into meaningful and actionable insights

About you

To be successful in the role, you'll have:

  • A tertiary qualification in a relevant discipline such as Business/Commerce, Sustainability, Social Purpose or equivalent
  • Demonstrated previous experience in a product ownership role
  • Strong analytical and interpretation skills to confidently gather requirements, identify and analyse options, draw logical conclusions, and make quality recommendations
  • Demonstrated strategic planning, consulting, business design, design thinking, customer experience, agile coaching, and facilitation capabilities
  • A strong understanding of business value around features and functions to think creatively and laterally to design out appropriate solutions that are desirable, viable, and feasible
  • Outstanding communication, presentation, and leadership capabilities with strong commercial acumen and a strategic mindset
  • Well-developed organisational and project management skills
  • Intermediate experience in Microsoft Office including Excel, Word, PowerPoint, online workshop/facilitation tools e.g. Mural and Teams
  • Qualifications in Agile will be highly regarded

What we offer

There's so much more to a career with Bendigo and Adelaide Bank than just banking.

Working with us opens the door to a whole lot more than a fee free account. Get real benefits, work life balance and flexibility. A career with Bendigo and Adelaide Bank will see you become part of the team, your contribution will be valued, and you’ll get all the assistance you need to reach your full potential.

Bring your brilliant mind and we’ll help you take your learning to the next level with on-the-job training and external development opportunities - we want you to shine. After all, YOU are the difference that makes us the better big bank.

At Bendigo and Adelaide Bank we believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Be quick to apply! Applications will be reviewed as they are received and may close before the listed closing date of 24 March.

If you’re excited to be part of an organisation with strong values and a community focus - then this could be the role for you! Apply now.