The CBH Group is Australia’s largest co-operative and a leader in the Australian grain industry, with operations extending along the value chain, including grain storage, handling, transport, marketing and processing. With our unique end-to-end supply chain, we deliver a local quality product to over 30 international destinations. Beome part of a dynamic, diverse organisation and make your mark in sustainably creating and returning value for our growers.

For the 21/22 harvest, we broke over 90 records, and a total 21.3 million tonnes delivered CBH’s network of 120+ receival sites. It’s enough grain to fill Optus Stadium 17 times over! It’s a mammoth task to receive this much grain in a short harvest window, store it and export it via road and rail networks to one of our four shipping ports in WA. We in-load via our own in-house design screw conveyor pits, bucket elevators, ground conveyors, trippers, and stackers into multiple storage types. We strive to continually improve our equipment from site feedback, and we have a strong pipeline of work that focuses on out-loading with multiple new rail loading facilities and expansions of our existing receival sites.

Empowering our people

CBH is more than just a place of work, it's a community and a place where hard work and effort is rewarded and recognised.

We are an equal opportunity employer, committed to providing a safe and rewarding working environment for our people, with a strong culture of developing and enhancing our employees’ capabilities. We are pleased to be recognised as an endorsed employer for all women by WORK180. To find out more: CBH Group Benefits | WORK180 Endorsed Employer

We invite you to become part of a dynamic, diverse organisation with a bright future.

About the role

An exciting 12-month secondment opportunity has become available for a Coordinator – Grower Services. This is a perfect opportunity for an individual who is passionate about customer service and supporting our WA grain growers to gain an intricate understanding of the CBH WA supply chain, from farm gate to international customer.

As the subject matter expert for all GSC processes, the role supports Head of Grower Services in providing leadership, team coordination and ongoing performance coaching to the GSC casual work force.

On the job training will be provided for all CBH products and services.

Working closely with our Growers and External Relations team, key accountabilities of the role include:

• Harvest casual recruitment and training

• Monitor and manage GSC team weekly rosters and campaigns

• Coach and guide the team in the delivery of exceptional customer service

• First point of contact to grain growers and shareholders

• Use and educate internal and external stakeholders to utilise CBH systems: IBIS, LoadNet, Microsoft CRM and PayRite

• Undertake various administrative tasks, including supporting the DailyGrain product

What you will bring to the role:

• Office administration experience

• Evidence of managing tasks and coordinating deliverables for high performing teams

• Well-developed communication and interpersonal skills

• Well organised ability to work autonomously and within a team environment

• Understanding towards growers and their unique business cultures

• Strong computer literacy

• Customer Service orientation

• Knowledge of the WA agriculture industry would be beneficial

What we offer:

CBH offers competitive remuneration and a range of benefits and discounts to employees focused at ensuring a healthy work life balance, including:

• Ongoing training and professional development to support your growth and achieve your goals

• 13-weeks paid parental leave available regardless of gender and which can be taken in a flexible way to suit unique family needs.

• Onsite Gym facilities 

• Employee assistance program

• Corporate employee discounts including travel, health insurance funds and financial services

• Salary Sacrifice scheme

• A fast paced and challenging, yet rewarding environment  

CBH supports diversity and encourages applications from people of all backgrounds.

Applications close 11 December 2022.   

To find out more about working at CBH go to http://careers.cbh.com.au/. Alternatively, to speak to a member of our People and Culture team for further information, please contact (08) 9237 9600.