Entry level Facilities Administration support role for a key client
Build customer service, coordination and administration skills
Sydney or Perth | Land of the Gadigal or Whadjuk Noongar People
Opportunity to gain experience in commercial real estate and learn how a major facilities portfolio operates. You will act as the first point of contact for our valued client responsible for responding and resolving customer requests and enquiries, coordinating service and facilities professionals in response to customer requests, and supporting the Facilities Management Team.
Here's what you will focus on:
- Be the first point of contact for customer requests and enquires
- Coordinating service and facilities professionals in response to work requests
- Timely management and processing of customer requests, queries and billing information
- Provide account administration and day-to-day support to the Facilities Management team and client.
- Understand stakeholder needs, follow up actions and keep people informed
Your Background:
- To be successful in this position you must have proven experience in a similar role with a strong focus in demonstrating customer service. Fulfilling the below criteria is also advantageous:
- Strong interpersonal and relationship management skills
- Exceptional written and verbal communication skills and a professional phone manner
- Call and query handling and call resolution skills
- Strong administration, organisational and time management skills
- Proficiency using Microsoft Word, Excel, Outlook and call centre technology
So, what's in it for you?
- Uncapped opportunities to develop your career within the property Industry
- Structured career development to support you and explore your learning potential and career goals
- Parental leave which is industry leading.
- A range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
- Qantas flight discounts
- Initiatives and annual programs to recognise employees who exemplify excellence nationally and pacific wide
