Rooms Division Manager
Crown Metropol
At Crown Resorts, our purpose is simple. Together, we create exceptional experiences with respect and care for our communities. Our employees embrace our company values through our behaviours. We act with integrity, we care, we strive for excellence and we work together. We uphold these values in every interaction, whether it be with customers, our colleagues or the broader community.
Crown Metropol is Melbourne's largest hotel with over 650 rooms, an award-winning infinity pool, gym/sauna and an incredible team who consistently deliver exceptional guest experiences.
Working alongside the General Manager, our new Rooms Division Manager will have a strong focus on Housekeeping, Front Office, operations, staff and stakeholder communication, and the execution of strategies to ensure continual improvement, efficiencies and strong financial returns.
This position will be heavily involved in the operation of the hotel across all areas and will be a key driver in setting a high standard of service for the team through coaching and developing to deliver one of Australia's iconic brands to guests.
The Rooms Division Manager will also have key interactions with a variety of stakeholders, therefore confidence and the ability to build strong relationships will be pivotal.
What you need:
- Extensive experience in a senior management role within a premium hotel, preferably on a large scale
- Experience in strategy development, operational business
- planning and negotiating skills
- Demonstrated ability to lead teams with a high service culture
- Ability to advise and influence all levels of management
- Experience with executing projects
- Experience and confidence with hotel management systems; Opera preferred
- Exceptional time management skills
- Ability to achieve results in a high pressure environment
- You must be fully vaccinated (with two doses of an approved COVID-19 vaccine) or have a genuine medical exemption to be eligible to work on site at Crown
What we offer you:
A career opportunity with a competitive remuneration package and the opportunity to work for an employer of choice. Be proud to work for a leader where our service, offerings and products shine!
Applications close: Friday 9 September 2022
As part of Crown’s inclusive culture, we strongly encourage applications across all cultural backgrounds, genders and abilities.
Crown conducts pre-employment checks throughout the Recruitment process including police checks. You may also be subject to further checks including an international police check, working rights check and a pre-employment assessment. Crown does not request payment as part of the recruitment process.
