About the role:

Join a collaborative and supportive team at RQI, where your contributions help shape our client experience and drive our business forward. This varied role focuses on client service management for institutional prospects and clients, including reporting, presentations, database and questionnaire management, and workflow coordination. We welcome applications from individuals who are passionate about building relationships, continuous learning, and contributing to a growing business.

This role offers broad exposure across all aspects of client services and relationship management, including:

• Delivering professional, friendly service to institutional clients and prospects
• Supporting client queries for both domestic and offshore teams, fostering collaboration
• Coordinating institutional client reporting and adapting to changing requirements
• Assisting with external marketing materials and maintaining consultant research databases
• Contributing to asset management questionnaires and proposals
• Proactively organising tasks, monitoring deadlines, and driving process improvements
• Collaborating with stakeholders across RQI and First Sentier Group to support a positive, high-performing team culture

About you

Your experience and skills

• Candidates with 1-2 years' experience in client services, and/or an operational background within financial services of funds management
• Undergraduate degree in Business, Finance, or related field
• Academic curiosity and a well-rounded profile through study and extracurricular activities
• Strong organisational, leadership, and time management skills
• Advanced proficiency in Microsoft Office, especially PowerPoint and Excel
• Excellent written and verbal communication, high attention to detail, and analytical ability
• Ability to manage multiple tasks, deliver on tight deadlines, and work independently or collaboratively

Personal Attributes

• Proactive and constructive contributor to team spirit, trust, and inclusion within RQI and First Sentier Group
• Personable, with a positive “can do” attitude and growth mindset
• Team-oriented, with a sense of ownership
• Strong communicator who values confidentiality and privacy
• Ability to influence stakeholders through leadership and negotiation
• Willingness to learn and develop technical skills with reporting software and tools (e.g., eVestment, FactSet)

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