At Fujifilm, we pride ourselves on being market leaders in distributing, marketing, and servicing globally respected imaging and medical equipment and services. We continuously strive to make a positive difference for our customers. With an esteemed reputation within the industries we operate, we are renowned and recognised worldwide for quality and innovation.
Our group's purpose is simple, yet powerful, and that is “Giving Our World More Smiles” so start an exciting and rewarding career with a market-leading organisation in the centre of Macquarie Park.
We are seeking a dedicated and proactive Customer Service & Administration Representative to join our Operations team. This is a Permanent - Full Time position that offers an exciting opportunity for an individual with strong administrative and customer service skills. The successful candidate will be responsible for:
- Providing exceptional customer service to both internal and external stakeholders
- Handling incoming customer inquiries via phone, email, and other communication channels
- Processing orders, returns, and exchanges accurately and efficiently
- Managing customer accounts and maintaining accurate records of interactions
- Assisting with general administrative duties to support the smooth operation of the department
- Collaborating with other teams to resolve customer issues effectively
- Contributing to the development and improvement of customer service processes