Technical Writers/Change Analysts

Fujitsu Australia and New Zealand

Location: Melbourne

Job Type: Full time



We are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role

We are searching for motivated Change Analysts/Technical Writers to convert existing and/or create new ICCMS user guides, into a form that will support actual ICCMS user-practitioners in a language where end users will clearly understand.
Currently, there is no single ICCMS user guide, instead there are a series of release notes containing enhancement specific changes that are shared with frontline staff on a quarterly basis. The service will work off the Digital Opportunities program, and expected to interface with numerous cross functional groups, including but not limited to policy, operations, practice leadership and technical build groups, to translate the technical nature of user guides/help into a form that will benefit and assist system end users.

About you

  • A minimum 3 years’ experience producing technical documentation and user guides.
  • Experience in producing documentation through various mediums including, MS Word and Power Point.
  • Experience in producing user documentation to support business processes and IT system solutions.
  • Advanced skills in communicating qualitative and quantitative information in a creative and innovative format.
  • Experience in collaborating effectively with key stakeholders.
  • Previous government experience.
  • Previous knowledge of government child protection practices

Why Fujitsu?

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
  • We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organisation to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in class reward and recognition programs – flexible work, volunteering leave and more.
  • We live our values of aspiration, trust and empathy, all day, every day.
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.

If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes – so if this resonates with you, then please apply.

For Security cleared roles - PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
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