Operational Business Analyst

Fujitsu Australia and New Zealand

Location: Melbourne

Job Type: Contract/temp



We are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role

We are searching for motivated Operational Business Analyst to complete a desktop analysis of the MH&W CMS (Mental Health and Wellbeing Client Management System) functional requirements against legislative, regulatory, policy, privacy, safety and security frameworks, the legacy system CMI/ODS and other relevant existing MH&W artefacts to inform the detailed sector requirements of the MH&W CMS solution design.

The analysis may involve engagement, where relevant, with Departmental officers in Mental Health and other Divisions, Lead MH&W Local and Area MH&W service providers to understand current state operational process and workflows. A gap analysis of the business requirements will inform the development of an engagement approach and plan to elicit additional business requirements information to support the codesign, customisation and implementation of the new CMS.

About you

Desktop Analysis
  • Agree deliverable documents format, content structure and output content.
  • Desktop review of legislation & policy, CMI/ODS (legacy system) functionality, existing departmental and sector artefacts, and other documentation and relevant information.
  • Based on the desktop review, document detailed business requirements essential to replace CMI (Minimum Implementable Product) and support future workflow.
  • Based on the desktop review, document detailed business requirements essential to the MH&W CMS baseline product.
  • Gap analysis of baseline detailed business requirements against functional categories requiring additional discovery work.
  • Develop and recommend approach to elicit additional detailed business requirements to facilitate discovery workshops. Include detailed plan for the mental health sector engagement.
  • Facilitate the submission of detailed business requirements through project governance and approval process.

Why Fujitsu?

We are an organisation with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
  • We put people first. We believe in the power of diversity to drive innovation and our Work180 accreditation, AWEI Gold Employer status and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organisation to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in class reward and recognition programs – flexible work, volunteering leave and more.
  • We live our values of aspiration, trust and empathy, all day, every day.
As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity and inclusion strategy, we welcome applications from women and gender diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; and veterans and emergency responders.

If you don’t tick every box in this job description, please don’t rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes – so if this resonates with you, then please apply.

For Security cleared roles - PLEASE NOTE: Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a minimum Baseline Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI2020-672 (ACT).
You’ve got this!