Gemco Rail, a subsidiary of Engenco Limited is the leading independent provider of rollingstock maintenance, products and services to the Australian and New Zealand rail markets.

Gemco Rail specialises in the manufacture, maintenance and overhaul of wagons, locomotives, passenger cars, rollingstock components and track maintenance equipment to support our customers to maintain their operations effectively and efficiently and maximise the life of their assets.

Gemco Rail has an exciting opportunity for Operations Administration Officer to join our growing operations in Karratha, Western Australia. This role is required to manage the effective processing of customer orders from order receipt to completion and invoicing, as well as to undertake general administrative duties.

What We're Looking For:

• Based in or willing to relocate to Karratha
• Positive attitude and strong work ethic
• Relevant experience or willingness to learn
• Commitment to safety and teamwork

Key Responsibilities

• Creation and maintenance of customer service orders using SAP
• Daily entry of job creation data and printing of job packages
• Receipt, issue and track parts for job packages
• Daily processing and sending of invoices
• Scanning and uploading of all job related paperwork
• Compile monthly production reports
• Provide internal customer service to workshop team members
• Maintenance of customer WIP
• Creation of customer MDR reports and other project related documentation
• Entering/processing of employee timesheets
• Participate in regular inventory cycle counts & resolve discrepancies with Supply Chain
• Provide administrative support as required

This role will report to Karratha Site Supervisor.

Essential Knowledge, Skills and Experience:

• Proven administration experience
• Intermediate Microsoft office expertise including Word and Excel
• Strong administrative and IT capabilities
• Ability to work quickly and efficiently
• Excellent organizational and time management skills
• Strong customer service skills - ability to communicate effectively with internal and external stakeholders
• Excellent attention to detail, organised and able to work autonomously
• Ability to manage own work priorities and job requirements in a timely and effective manner
• Demonstrated collaborative nature - building and maintaining strong relationships with key stakeholders in the business

Desirable:

• Experience with SAP or similar ERP systems
• Excellent interpersonal skills
• Relevant experience within a manufacturing environment or similar

• Competitive Remuneration: Enjoy a competitive salary package, including salary sacrifice options, opportunities for overtime and Time Off in Lieu (TOIL).
• Opportunities for Career Growth and Development: Unlock your potential with professional development initiatives, such as our Learning Academy Scholarships to support your ongoing learning and career development.
• Flexible Working Options: We offer flexibility in hours and days as well as support hybrid working for eligible roles, to help manage a work-life balance.
• Paid Parental Leave: Up to 12-weeks paid parental leave for eligible employees.
• Benefit Portal: Get access to exclusive retail discounts and a range of wellbeing resources.
• Appreciation: We recognise and celebrate the contributions, achievements and milestones of our people.
• Commitment to the Communities we work in: Take advantage of our paid Volunteer Leave and be part of our Diversity & Inclusion and MakeSustainable Committees.

We would love to hear from you if you think this position is a match for you. If you don't meet all the above listed criteria, we still encourage you to apply. We are dedicated to supporting growth and development, creating a workplace where everyone has the opportunity to succeed.

Successful candidates will be required to undergo pre-employment checks, including a medical assessment with drug and alcohol testing, provide a valid police clearance and confirm their eligibility to work in Australia. Strictly no Agencies please.

We are proud to be an equal opportunity employer that fosters a diverse and inclusive workforce and recognised as a WORK180 endorsed employer for women. Our culture is built on integrity, commitment, collaboration and excellence, where every employee is valued and respected, empowering them to bring their best selves to work. We welcome applicants from all cultures, identities and experiences.

We encourage you to reach out to us directly if you need any support or adjustments during the recruitment process. You can contact us at recruitment@engenco.com.au.