Customer
Service Specialist
Our Customer Service Specialist role is based in our Mt Gravatt branch within Westfield Garden City and serves the local and surrounding communities as the first point of contact for our customers. You’ll be challenging yourself every day to deliver sales results and help our customers meet their financial goals through our great value products and services.
A little bit about us
As you’ve heard, earlier this year CUA has entered an ambitious and exciting growth phase and is now known as Great Southern Bank- Australia’s largest customer owned bank. Focusing on the next stage our of development as an organisation and repositioning to remain relevant to our Customers- current and future- we are investing significantly in technology, products, and people! We have a culture that’s fun, approachable and supportive- allowing our team members to be their best every day, whether that’s at work or at home!
We’re hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning team. If you are motivated, energetic and dedicated to helping our Customers achieve the great Australian dream, we want to hear from you!
More about the role
For this role you need to have demonstrated work experience in a customer service environment, and you will need to demonstrate that you enjoy:
- Meeting new people and building connections in your local community
- Helping solve problems for customers by matching solutions to needs
- Learning new things such as new products, services and ways of working
- Challenging yourself to go above and beyond with each customer conversation
- Getting results that help our customers achieve their financial and lifestyle goals!
We believe that investing in our people is central to upholding our great culture. To help us achieve this, we have a variety of employee member benefits that you are able to access from product discounts, incentives, and family and lifestyle options.
If you’re looking for a role where you’ll be supported to be yourself, learn new skills and grow a career in the financial services industry this position could be perfect for you! Apply online today.
Questions? Please contact Scott from our Talent Acquisition team on scott.chamberlain@gsb.com.au
At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day.
Our Customer Service Specialist role is based in our Mt Gravatt branch within Westfield Garden City and serves the local and surrounding communities as the first point of contact for our customers. You’ll be challenging yourself every day to deliver sales results and help our customers meet their financial goals through our great value products and services.
A little bit about us
As you’ve heard, earlier this year CUA has entered an ambitious and exciting growth phase and is now known as Great Southern Bank- Australia’s largest customer owned bank. Focusing on the next stage our of development as an organisation and repositioning to remain relevant to our Customers- current and future- we are investing significantly in technology, products, and people! We have a culture that’s fun, approachable and supportive- allowing our team members to be their best every day, whether that’s at work or at home!
We’re hugely excited about the journey ahead and are looking for talented and enthusiastic people who want to be part of a winning team. If you are motivated, energetic and dedicated to helping our Customers achieve the great Australian dream, we want to hear from you!
More about the role
For this role you need to have demonstrated work experience in a customer service environment, and you will need to demonstrate that you enjoy:
- Meeting new people and building connections in your local community
- Helping solve problems for customers by matching solutions to needs
- Learning new things such as new products, services and ways of working
- Challenging yourself to go above and beyond with each customer conversation
- Getting results that help our customers achieve their financial and lifestyle goals!
We believe that investing in our people is central to upholding our great culture. To help us achieve this, we have a variety of employee member benefits that you are able to access from product discounts, incentives, and family and lifestyle options.
If you’re looking for a role where you’ll be supported to be yourself, learn new skills and grow a career in the financial services industry this position could be perfect for you! Apply online today.
Questions? Please contact Scott from our Talent Acquisition team on scott.chamberlain@gsb.com.au
At Great Southern Bank, we’re committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging, are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, fair and equitably decision making that empowers our people to be at their best every day.
