Some career choices have more impact than others.

We’re looking for progressive minds who are driven and forward-thinking who are open to different ideas and cultures, who can connect with customers and colleagues and who’ll work with courageous integrity every day to join our Box Hill team, as a Premier Relationship Manager.

Our ambition is to become Australia’s #1 International Retail Bank, to focus on the internationalist customer and to build a progressive bank for the future. We are investing in long term growth including expanding our Branch network and digital capability to deliver a premium service to our high net worth customers.

You could be a Home Finance or Loan Manager, Mortgage Manager or Specialist or Broker, Lending Manager or Specialists or Associate, ready to take a next step in your banking career as Premier Relationship Manager. As a Premier Relationship Manager you will be responsible for being a trusted advisor to your own unique portfolio of high net-worth customers, ensuring the highest ethical standards and operational integrity.

Partner with our customers on appropriate products and services. Acting as the brand ambassador for HSBC in our branch as you liaise directly with our valued customers. Introduce, promote and assist customers with digital banking solutions to meet their needs. Fulfil customer’s needs by providing tailored solutions to achieve and grow their financial goals with a focus always on adding value and to customer circumstances. Participate in ongoing training and development opportunities that will deepen your skills and expertise.

Key Responsibilities

• Create a connection with our customers by understanding their needs
• Manage customer enquires in a timely and efficient manner.
• Demonstrate HSBC values and behaviours.
• Provide comprehensive and professional banking services while ensuring compliance with regulatory requirements and quality assurance standards.
• Attention to detail.
• Contribute to a collaborative team environment.