About HUB24
At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.
Our purpose is simple: Empower better financial futures, together.
What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.
HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.
Why you’ll enjoy working here
We create an environment where you can do your best work and see the impact of it.
- Work with smart, collaborative people who get things done.
- Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
- Grow your career your way, with support to learn, stretch and explore new opportunities.
We also offer benefits to support you inside and outside of work:
- Genuinely flexible and hybrid ways of working.
- Employee Share Scheme.
- Additional leave and wellbeing support.
- Enhanced parental leave and support through different life stages.
- Everyday benefits, including discounts and financial wellbeing support.
Why this is an exciting opportunity
We are seeking an energetic and motivated Delivery Manager to lead the end-to-end delivery of impactful software programs for two of the leading HUB24 products: Engage (HUB24’s client-facing turning data into actionable insights for advisers and their clients) and myhub (single front door to access everything across HUB24). In this pivotal role, you will act as a trusted adviser to the Product and technology teams, owning outcomes rather than just process, and partnering closely to translate strategy into delivered value.
You will take responsibility for every facet of program execution, from stakeholder engagement and team collaboration through to coordinating multiple pods within a scaled agile environment. This role goes well beyond facilitation or coordination. It calls for hands-on leadership, sound judgement, and the confidence to navigate ambiguity while thinking creatively and challenging the status quo.
With a strong passion for uplifting teams from good to great, you will bring fresh ideas, continuous improvement thinking, and a genuine drive to lift delivery maturity, team engagement, and outcomes. You will also act as the main conduit for interactions with the cyber security, cloud engineering and the Innovation Lab teams, ensuring your delivery is secure, resilient and built on modern platforms.
You will provide clear portfolio level insights to senior leadership, including demand versus capacity, delivery risks, and trade-offs, enabling informed and timely decisions. Your work will leverage cutting-edge technology that continues to evolve to improve the financial wellbeing of Australians. With HUB24’s rapid growth, this role offers significant opportunities for impact and development, with your contribution highly visible and central to creating lasting value for the organisation and its clients
What you’ll be doing
Key Responsibilities
Program & Delivery Ownership
- Own and drive end-to-end delivery outcomes across complex programs, from concept through to production.
- Be the single point of accountability for scope, sequencing, milestones, risks, dependencies, and delivery outcomes.
- Drive timely decision-making in fast-paced, ambiguous environments, making pragmatic trade-offs to keep delivery on track.
- Establish and maintain predictable delivery through effective planning, forecasting, and capacity management.
Program & Portfolio Leadership
- Lead delivery across multiple interdependent squads and initiatives, ensuring integrated and cohesive outcomes.
- Actively manage, resolve, and escalate program risks, issues, and dependencies early to avoid surprises.
- Partner with Product Managers, technical and business stakeholders to influence portfolio prioritisation and sequencing decisions across delivery.
- Maintain a delivery roadmap aligned to product strategy, including a clear 12‑month outlook.
Agile Delivery Excellence
- Lead and continuously improve agile ceremonies including PI Planning, sprint planning, showcases, retrospectives, and backlog refinement.
- Ensure realistic commitments, clear ownership, and outcomes-focused delivery.
- Apply agile practices pragmatically to improve flow, quality, and value delivery—not process for process’ sake.
Stakeholder Leadership & Communication
- Translate business strategy into clear delivery outcomes.
- Communicate confidently with senior executives, providing transparent, direct, and outcomes-focused updates.
- Build strong, trusted relationships across Technology, Product, and the broader business.
Continuous Improvement (Good to Great)
- Devote approximately 20% of time to HUB24’s Good to Great initiative, improving ways of working, tools, and delivery practices.
- Identify and drive improvements that uplift delivery speed, quality, reliability, and team experience.
- Partner closely with Development Managers, QA Managers, Architects, and Operations teams.
What you bring
You don’t need to tick every box, but experience in the below will set you up for success.
Experience & Skills
- Demonstrated experience leading delivery across multiple squads or complex programs in fast-paced environments.
- Proven track record of owning delivery outcomes—not just facilitating process.
- Strong practical experience with agile delivery frameworks (Scrum, Kanban, and scaled frameworks such as SAFe).
- Experience running PI Planning and operating across quarterly and annual planning horizons.
- Solid understanding of the software development lifecycle and quality delivery practices.
- Proven ability to manage risks, issues, and dependencies through active leadership.
- Experience working with distributed and offshore teams is desirable.
- Experience in financial services, fintech, or regulated environments is advantageous but not essential.
- Strong leadership presence with the ability to influence and align diverse stakeholder groups.
- Confident communicator, including managing and challenging senior leaders where required.
- Results-oriented, highly organised, and comfortable working in ambiguity.
- Calm under pressure with strong decision-making capability.
- Continuous learner with a passion for improving both people and systems.
- Positive energy and a genuine commitment to creating an inclusive and enjoyable workplace.
- SAFe, Scrum Master, or similar agile certifications are desirable.
Our process
We aim to keep the process simple and respectful of your time:
- You’ll receive an acknowledgement after applying.
- Our Talent team will review your application and keep you updated.
- If shortlisted, we’ll connect to learn more about you.
- Interviews may be virtual or in person.
- You’ll receive an outcome and feedback.
If you need any adjustments, please let us know - we’re here to support you.
Our commitment
We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.
Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.
