HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.
At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.
HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)
THE HUB24 STORY
We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change and are committed to empowering better financial futures for more Australians.
Benefits and Life at HUB24
Learn more about our employee benefits HERE.
Job Summary:
HUB24 is seeking an experienced Senior Product Consultant to play a pivotal role in the delivery of Individual HIN capability across our platform. This role is instrumental in shaping outcomes and will work closely with technology, operations, custody, and delivery teams to translate complex solution designs into clear, pragmatic, and implementable business and operational outcomes.This is an opportunity for someone who enjoys solving intricate problems, influencing outcomes, and operating at the intersection of product, operations, and delivery within financial services.
Responsibilities:
Lead discovery and analysis to define clear business and operational requirements
Own and deliver high‑quality Business Requirements Documents (BRDs) that guide solution design and delivery
Translate solution and architectural designs into practical, implementable outcomes
Partner with stakeholders to shape problem statements, evaluate options, and guide trade‑offs
Document Individual HIN requirements across account lifecycle, trading, settlement, custody, and reporting
Support operational readiness, including workflows, controls, and post‑implementation ownership
Contribute to migration and transition activities, analysing current‑state versus future‑state operating models
Collaborate closely with technology and operations teams to ensure solutions are scalable and supportable
Requirements:
Proven experience as a Product Consultant or Senior Business Analyst within financial services or complex platform environments
Strong track record of producing BRDs that guide solution design and delivery
Demonstrated experience supporting operational change and/or migration programs
Solid understanding of Individual HIN structures and their business, customer, and operational impacts
Experience across custody, trading, settlement, and cash processes
Strong analytical and problem‑solving capability, with the ability to move between strategic intent and detailed execution
Excellent stakeholder engagement skills, with the confidence to influence and challenge constructively
Strong written and verbal communication skills, with high attention to detail
Pragmatic, outcome‑focused, and comfortable operating in complex, multi‑stakeholder environments
The Recruitment Process
Acknowledgement email once your application has been submitted.
Our Talent team will start reviewing your application. If unsuccessful, you will be notified.
If your application progresses to the next stage, our Talent team will be in touch to discuss your alignment with the role.
If you’re a person with an impairment or disability, this is an opportunity to share with us any accessibility requirements that you may have for the role.
Should you require any accommodations to the recruitment process, please email recruitment@hub24.com.au, and one of our team will contact you.
Interviews can happen virtually or face-to-face with the hiring manager or other members of the broader team. Depending on the role, there may be more than two interviews.
Communication of outcomes to successful and unsuccessful candidates and feedback provided.
*As part of our process, a police check will be conducted on all successful candidates*. Further details on our HUB24 Group Recruitment Privacy Collection notice can be found here.
2024 Circle Back Initiative Employer – we commit to respond to every applicant.
Endorsed by WORK180, we are proud to be recognised as an employer of choice for women.
We have been nominated and placed on the BOSS Best Places to work list.
Seek Star Awards 2024 - Nominated as a finalist for the Best Employer Brand Initiative
HUB24 is an equal opportunity employer. We are committed to creating an inclusive environment where diverse perspectives are valued and every individual is treated with respect. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities, people from culturally and linguistically diverse communities, and people of all gender identities and sexual orientations. If you require adjustments to the recruitment process or have accessibility requirements, please let us know – we’re here to support you