With a diverse workforce across Asia Pacific, our company culture is built on providing a foundation of “Zero Harm” and creating a positive impact in communities. We have a relentless focus on achievement, learning and continuous improvement.
The Opportunity
We’re looking for a passionate and engaging Capability Specialist – Sales to support the development and delivery of capability programs for our national sales teams and customers.
Reporting to the Sales Capability Manager, you will deliver high‑quality learning experiences, strengthen sales methodology adoption, uplift coaching capability in Sales Leaders, and enable frontline teams to deliver exceptional customer outcomes. This is a pivotal role that blends facilitation, content development, coaching, and continuous improvement.
What you’ll do
- Deliver engaging face‑to‑face and virtual training sessions to uplift sales capability and performance
- Support onboarding programs to ensure rapid skill development and strong early foundations
- Create and maintain training materials, toolkits, and job aids that drive consistent, high‑quality learning
- Partner with Sales Leaders to reinforce learning, coach teams, and embed best‑practice sales processes
- Evaluate training effectiveness, gather feedback, and identify opportunities for improvement
- Maintain training records, track participation, and support reporting on capability progress
- Facilitate capability workshops and refresher sessions aligned to the Sales Competency Model
- Build Sales Leader capability through coaching, observation techniques, and structured enablement routines
- Deliver product training, localize modules, create performance‑based scenarios, and ensure LMS readiness
- Support SMEs to design and deliver customer‑facing training, develop facilitator guides, and standardize adoption plans
- Minimum 2–3 years’ experience in training, coaching, or sales support roles
- Strong facilitation, presentation, and communication skills
- Ability to engage diverse audiences and adapt delivery styles effectively
- Organised, detail‑oriented, and able to manage multiple priorities
- Understanding of adult learning principles and training methodologies
- Familiarity with sales processes and customer engagement practices
- Experience delivering workshops or virtual learning
- Exposure to LMS systems and Microsoft Office
- Experience with e‑learning creation tools such as Articulate or Go1 (highly desirable)
- Stable growth at a global building products manufacturer
- Bonus scheme for all eligible employees
- Ability to take part in an Employee Share Scheme
- Fitness Passport Program
- Product discounts
- Paid parental leave of 16 weeks for the Primary Carer and 2 weeks for the Secondary Carer
- 2 Volunteer days per year
- A robust rewards and recognition program
- Online shopping discounts
- International & domestic development and progression opportunities
- Access to thousands of free self-development modules via James Hardie University
- Employee Assistance Program access for you & your immediate family members
It’s Possible™ with James Hardie