With a diverse workforce across Asia Pacific, our company culture is built on providing a foundation of “Zero Harm” and creating a positive impact in communities. We have a relentless focus on achievement, learning and continuous improvement.
The Opportunity
We're seeking an IT SAP Business Analyst to play a key role in ensuring stable, reliable and effective SAP operations across the APAC region.
Reporting to the Applications & Data Analytics Manager, you will support our SAP ECC environment by resolving Level 2 incidents, analysing business needs, assisting with testing activities and contributing to continuous improvement initiatives.
This role is ideal for someone who enjoys problem-solving, engaging with users and developing their SAP capability within a collaborative team.
What you’ll do
- Develop and execute a comprehensive AI roadmap for APAC
- Provide Level 2 SAP ECC support across core modules (FI/CO, MM, SD, HCM, PM, WM)
- Perform issue analysis, troubleshooting and root-cause identification
- Build strong relationships with business users, senior analysts, IT Business Partners and technical teams
- Support requirements gathering, documentation, workshops and process reviews
- Contribute to process mapping, gap analysis and evaluation of system impacts
- Assist in preparing and executing test cases for enhancements, defects and release cycles
- Maintain accurate documentation including functional specs, process flows and user guides
- Support knowledge base development and change management activities
- Identify recurring issues and propose opportunities for process or system improvement
- Bachelor’s degree in IT, Computer Science, or related field
- Minimum 2–4 years’ experience in SAP support, business analysis or IT application support
- Strong hands-on experience with SAP ECC, particularly within the Sales & Distribution (SD) module, with a solid foundational understanding of core ECC modules and basic configuration concepts
- Experience resolving user issues, gathering requirements and creating test cases
- Strong written and verbal communication skills, with the ability to translate technical detail into business language
- Logical, methodical problem-solving skills with strong attention to detail
- Collaborative mindset with a willingness to learn
- Exposure to ITIL processes, ticketing tools (e.g., ServiceNow) and integrated business processes i.e. P2P, O2C, R2R, and HR/Payroll
- Experience with SAP S/4HANA or SAP cloud products is advantageous
- Stable growth at a global building products manufacturer
- Bonus scheme for all eligible employees
- Ability to take part in an Employee Share Scheme
- Fitness Passport Program
- Product discounts
- Paid parental leave of 16 weeks for the Primary Carer and 2 weeks for the Secondary Carer
- 2 Volunteer days per year
- A robust rewards and recognition program
- Online shopping discounts
- International & domestic development and progression opportunities
- Access to thousands of free self-development modules via James Hardie University
- Employee Assistance Program access for you & your immediate family members
It’s Possible™ with James Hardie
