Role Overview
The role will support the Logistics Manager in coordinating the end-to-end logistics of chiller and airside equipment, from factories overseas through international shipping, Australian ports, warehousing and final delivery to customer sites.
The role focuses on day-to-day logistics execution, accurate documentation, shipment visibility and cost administration to support timely and efficient project delivery.
Key Responsibilities
- End-to-end logistics coordination: Coordinate factory dispatch, international freight, port movements, warehousing and delivery to customer sites, working with factories, freight forwarders, customs brokers, transport providers and warehouses.
- Shipment tracking and communication: Maintain shipment schedules and tracking records, communicate delivery updates, and promptly escalate delays, discrepancies and other exceptions to the Logistics Manager.
- Shipping documentation: Collect, check and maintain shipping and import documentation, liaising with factories, freight forwarders and customs brokers to support timely clearance and delivery.
- Warehousing and site delivery: Coordinate warehouse receipts, storage and dispatch, and confirm delivery bookings, site-access requirements and receiving arrangements with project teams and logistics providers.
- Cost and invoice administration: Check freight, transport and warehousing invoices against agreed charges and services, allocate costs to the appropriate projects, and follow up discrepancies and accounts-processing requirements.
- Records and reporting: Maintain accurate logistics records, delivery dockets, proof of delivery and routine status reports.
- Operational support and improvement: Support compliance with company procedures and applicable transport and safety requirements, identify practical process improvements, and provide related administrative cover when required.
Skills and Experience
Essential
- Minimum 1-3 years of experience in logistics, freight, transport or supply chain coordination, including exposure to international shipping and import processes.
- Working knowledge of shipping documentation, Incoterms and the roles of freight forwarders and customs brokers.
- Strong organisational and time-management skills, with the ability to coordinate multiple shipments and meet competing deadlines.
- High attention to detail when maintaining records, checking documentation and processing invoices.
- Proficiency in Microsoft Excel, Word and business systems.
- Clear written and verbal communication, with a customer-service focus and the ability to build effective internal and external relationships.
- A proactive, practical approach to problem-solving, with the ability to work independently, collaborate with others and escalate issues appropriately.
Desirable
- Experience in HVAC, mechanical equipment, industrial manufacturing or project-based logistics.
- Exposure to large, heavy or oversized equipment movements and deliveries to project sites.
- Experience coordinating third-party warehousing and inventory records.
- Familiarity with ERP or transport management systems.
- Relevant qualifications in logistics, supply chain or international trade.