Operations Support Officer

MEDLOG is a global logistics and supply chain operator specialising in wharf cartage, container and warehouse storage and handling. Building on decades of integrated logistics expertise, we continue to invest in our infrastructure, assets and, most importantly, our people.

Join the MEDLOG WA Team

MEDLOG WA is looking for an enthusiastic and motivated Operations Support Officer to join our friendly and supportive team.

This is a great opportunity for someone who is organised, hands-on, eager to learn and looking to build a career in transport and logistics.

No extensive logistics experience is required. We will provide full on-the-job training and support, giving you the opportunity to develop your knowledge across warehouse administration, customer service, transport coordination and day-to-day logistics operations.

The role offers a varied mix of office-based administration and hands-on operational support, so no two days are necessarily the same. As you develop your skills, you will also have opportunities to gain additional training, including a forklift licence, and become involved in DAFF, quarantine and biosecurity activities.

What the Role Offers

• Full-time position with comprehensive on-the-job training

• Friendly and supportive team environment

• Opportunity to learn all aspects of transport, warehouse and logistics operations

• A varied role combining administration with hands-on operational support

• Opportunity to work alongside experienced warehouse and logistics professionals

• Exposure to customers, transport operators, warehouse teams and external stakeholders

• Future opportunity to obtain a forklift licence

• Training and exposure to DAFF, quarantine and biosecurity processes

• Ongoing learning and development opportunities

• Opportunity to build a long-term career within the logistics industry

About the Role

Working closely with the Warehouse Manager and wider operations team, you will provide administrative and practical support to ensure the smooth day-to-day running of our warehouse and logistics operations.

Your duties will include:

• Supporting the day-to-day coordination of warehouse and logistics activities

• Acting as a point of contact for clients and assisting with customer enquiries

• Processing and coordinating third-party logistics loads

• Maintaining accurate stock inventory, including stocktakes and investigating client discrepancies

• Entering incoming stock into the system, including measuring, weighing and labelling stock

• Scheduling container unpacks within the system

• Preparing unpack paperwork for the warehouse team

• Coordinating export activities, including planning, documentation and system processing

• Capturing and entering relevant additional charges

• Managing bookings and couriers for customer collections and deliveries

• Assisting with the planning and coordination of daily tasks for warehouse and yard staff

• Assisting with damage reporting, including downloading photographs, compiling information and communicating with clients

• Assisting with DAFF and biosecurity activities, including administration and coordination of quarantine requirements

• Providing general operational support to the warehouse and yard teams

• Undertaking ad hoc hands-on warehouse and yard activities when required

• Assisting with stock movements, checking, labelling and general warehouse tasks

• Learning warehouse equipment and operational processes, with the opportunity to undertake forklift training and licensing as your skills develop

• Supporting the Warehouse Manager and wider team with other operational duties as required

About You

We are looking for someone who is reliable, enthusiastic and willing to get involved.

You may be starting your career, have some administration or customer service experience, or simply be looking for an opportunity to develop your skills within the transport and logistics industry.

To be successful, you will have:

• A positive attitude and genuine willingness to learn

• Strong communication and customer service skills

• Good organisational and time management skills

• High attention to detail and accuracy

• Confidence using computers and learning new systems

• The ability to work both independently and as part of a team

• A willingness to undertake both administrative and hands-on operational tasks

• A proactive approach and willingness to assist where required

• An interest in developing a career in transport, warehousing and logistics

Previous transport, logistics or warehouse experience is highly regarded but is not essential. We are more interested in finding someone with the right attitude, work ethic and willingness to learn.

Why Join MEDLOG WA?

At MEDLOG WA, we believe our people are one of our greatest assets. We are committed to supporting our team to learn, grow and develop their careers within the business.

Our benefits include:

• Full on-the-job training and ongoing support

• Learning and development opportunities

• Opportunity to gain additional licences and qualifications, including forklift licensing

• Exposure to specialist areas including DAFF, quarantine, biosecurity and warehouse operations

• Employee recognition programs

• Friendly and supportive team environment

• Opportunity to develop a broad range of skills across logistics operations

• Potential for long-term career progression within MEDLOG

If you're looking for an opportunity to learn, get hands-on experience and build a career in transport and logistics, we'd love to hear from you.