At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves.
We are seeking a dynamic and experienced Senior Consulting Project Manager Public Sector to join our team at Microsoft. In this role, you will be responsible for driving and maintaining obligations to customers across the delivery lifecycle, including envisioning, solution development, delivery planning, cloud consumption, and usage. You will lead steering committee meetings with strategic customers, manage project delivery forecasts, and support contract setup and execution. Additionally, you will collaborate with sales, manage fiscal responsibilities, and ensure service delivery is on track.
This a client facing role and requires minimum 50% working on client site.
Qualifications
Required/Minimum Qualifications
- Bachelor's Degree in related field AND 3+ years' experience in project management
- OR equivalent experience.
- Public Sector Experience.
- Azure Fundamentals AZ900 Certification
- Project Management Professional (PMP) certification.
Strong business acumen, stakeholder management experience, and knowledge of Microsoft tech stack are also required.
This position requires verification of Australian citizenship due to citizenship-based legal restrictions. Specifically, this position supports Australian government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate’s citizenship will be verified with a valid passport.
Additional or Preferred Qualifications
- Bachelor's Degree in related field AND 8+ years' experience in project management
- OR equivalent experience.
- Experience with Azure cloud computing
- Azure level 300 – 400 Certification.
- 4+ years financial management experience.
- Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Responsibilities
- Drive and maintain customer obligations throughout the delivery lifecycle, including envisioning, solution development, delivery planning, cloud consumption, and usage.
- Lead or participate in steering committee meetings with strategic customers to discuss delivery progress.
- Identify blockers to consumption goals and enable customers to get the full value of their purchases.
- Collaborate with Sales to support contract setup, signature, compliance, and execution.
- Manage fiscal responsibilities within the project portfolio, ensuring budget adherence and engagement profitability.
- Support relationships with key stakeholders to ensure service delivery is on track and issues are managed proactively.
Intellectual Property (IP)
- Research and share intellectual property (IP) proactively, providing recommendations for improvement and submitting new IP.
- Hold team members accountable for reusing appropriate IP and collective knowledge by enforcing the use of processes and artifacts.
Relationship Development
- Engage with customer stakeholders to develop partnerships, leveraging broad technical expertise.
- Manage escalations or ensure resolution of escalations with customer stakeholders through tailored corrective action and overcome ambiguous situations as needed.
- Leverage project sponsors and internal network to influence stakeholders and resolve situations.
- Drive customer satisfaction by engaging with customer stakeholders positively, reviewing and analysing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer.
- Manage expectations with political sensitivity by leading Success Expectation discussions with customers and documenting, executing, and monitoring through customer and partner experience (CPE).
- Adhere to project compliance standards and requirements of the contract, accommodating customer compliance standards, including managing compliance-related complexities.
- Champion compliance by contributing to knowledge sharing across teams to build compliance capability of others.
Initiation
- Drive project initiation for medium complexity projects by delivering a workstream within a larger project/program, assigning resources, and creating work breakdown structures (WBSs) with the delivery team.
- Balance needs across projects in challenging situations and collaborate with other groups on integrated planning and organization of onshore/offshore projects.