What we do

Our purpose is your better health and wellbeing. We are a trusted partner in helping our members, participants and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

We provide health and medical insurance to over 1.5 million Australian and New Zealand residents. We also provide health insurance to more than 180,000 international students and workers in Australia.

We are Australia's third largest travel insurer and global distributor of travel insurance through our business nib Travel, providing financial protection and assurance to travellers wherever they are in the world. In addition, our nib Thrive business supports those navigating the NDIS by managing budgets, handling invoice payments and ensuring providers stay well-informed. Find out more here.

How we approach 'Life at nib'

Your health and wellbeing
The health and safety of our people is our top priority. We support this through a focus on organisational wellbeing and innovative health and safety programs.

Your work life and flexibility
Flexibility isn't just about where we work. We offer and promote different types of flexibility and create programs to support flexible work arrangements. Our approach drives a more diverse and well workforce. 

Examples of flexible work arrangements that may be considered depending on role and business needs include; 

• Part-time employment 
• Job sharing
• Casual work
• Phased retirement agreements 
• Variable start and finish times 
• Condensed working weeks 
• Lactation breaks
• Flexible working hours 
• Time off in lieu

Your development and growth
Employees feel energised and positive about themselves at work when they're learning and being productive. That's why we support employees to develop and focus on their career. 

Your sense of belonging
We want nib to feel like a community. Through our experiences and 'moments that matter' we prioritise connection and relationships. We continue to be ambitious in our Diversity, Equity and Inclusion pursuits.

In the community with nibGive
Our community programs create different ways for our employees, members, travellers and the broader community to learn about, connect with and be part of nib's social purpose. Our charitable foundation supports health initiatives and community resilience, driving positive change where it's needed most. 

Keen to learn more? Check out our nib Careers site for details.