Queensland Fire and Emergency Services
One QFES. Many Services, Many Capabilities, Many Partners
Status
PermanentFlexible Full-time
Classification:
AO6
Salary: $105,977.00 - $113,167.00per annumDivision:
Strategy and Corporate Services
Region/Directorate:
REFORM IMP TASKWork Unit:
Organisational Development
Location:
AlbionClosing Date:
Midnight, Thursday 7 SeptemberReference No:
QLD/QFES/19171/23Current QFES employees and volunteers must apply via their internal careers site
About us
As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.
Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.
QFES is one department with many services, many capabilities and many partners.
Purpose of the role
The Rostering Coordination unit provides the capability and state coordination to support the Fire and Rescue rostering network, providing consistent coordination, collaboration and governance of the holistic rostering system. The team works with key stakeholders to continuously improve the design, development and implementation of best practice approaches, frameworks and guidelines for FRS Station rostering and ensures compliance with industrial instruments, legislative requirements and alignment to departments rostering framework requirements.
Reporting to the Manager, you will be the conduit to bring multiple business areas together to reach consistent outcomes, which will then ensure is reflected in the statewide FRS rostering system documentation, Operations Management System (OMS) updates and training of stakeholders. You will work closely with our regional Business Development Officers, Strategic Intelligence and Planning unit and ICT delivery branch to identify, analyse, evaluate and report on the rostering system efficiency and effectiveness to continuously improve the development and enhancement of the rostering system and processes.
Key requirements
Highly desirable requirements
- Experience or ability to acquire knowledge in the creation, maintenance and analysis of data visualisations and custom reports using dashboard tools (e.g. Microsoft Power Bi and/or Microsoft reporting services) including SQL.
- Knowledge and experience in the management of database management systems, i.e. departmental Operations Management System (OMS).
- Knowledge and understanding or experience in contemporary online communication, management systems and/or web-based platforms i.e. Microsoft Office 365 (Teams, SharePoint, Office, PowerBi and Visio).
Your key accountabilities
Your part in the ongoing success of our department in supporting frontline services will see you responsible for a variety of work, including, but not limited to:
- Undertake research and analysis activities to determine and document business processes and requirements, and recommend improvements to processes, procedures and/or information systems.
- Develop and implement strategies, standards and controls to ensure statewide reporting and reviews are appropriately managed and that high level data quality complies with audit requirements.
- Analyse data and provide high quality information for operational performance management and other reporting requirements to support the development and implementation of strategies that enhance the FRS rostering coordination capability.
- Provide high level advice relating to best practice rostering processes and reporting needs to support sound business planning and evidence-based decision making.
- Coordinate, develop and maintain training resources, and deliver training in the use of strategic information management and performance planning/management to increase staff capability to meet the holistic rostering system and operational requirements.
- Prepare and review reports, briefs, submissions and other correspondence relating to program and research activities, including impacts, in accordance with departmental requirements and governance.
- Develop and maintain effective stakeholder relationships and networks to support program activities and promote positive outcomes to ensure an effective statewide rostering system is achieved.
- Undertake projects on a diverse range of issues and provide advice and options to solve problems and issues impacting on the holistic rostering system.
Capabilities
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:
Leadership Competency Stream – Team Leader (leading others)
Vision
- Stimulates ideas and innovation
- Leads change in complex environments
Results
- Builds enduring relationships
- Drives accountability and outcomes
Accountability
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance
Once you join us we will want you to exemplify the QFES shared values:
- Respect
- Integrity
- Courage
- Loyalty
- Trust
Want more information?
Please contact Abby Blair, Principal Advisor, Organisation Development, Design and Implementation Unit on phone 0438 786 859 or email abby.blair@qfes.qld.gov.au.
You can also visit our website to find out more about our organisation.
How to apply
Please refer to the QFES Public Service Application Guide [All PS Classifications/Streams and Senior Officer] for information on how to apply for this role.