About Us

As an emergency service agency, Queensland Fire and Emergency Services (QFES) is responsible for ensuring the safety of people and property across Queensland through the provision of effective prevention, preparation, response and recovery activities across a range of emergency situations.

Comprising the Fire and Rescue Service (FRS), the Rural Fire Service (RFS) and the State Emergency Service (SES), QFES also supports other volunteer groups providing emergency response to Queenslanders.

QFES is one department with many services, many capabilities and many partners.

The functions of the QFES are unique. It is the only entity in Australia that delivers high quality fire, rescue, emergency and disaster management services through a single agency. This collaborative approach across the service and with key stakeholders delivers improved safety outcomes for the community.

Purpose of the Role

• Protect and serve the community by responding to fires and other emergencies in a professional and timely manner to minimise loss to life, property and the environment.
• Improve the safety and emergency preparedness of the community by contributing to fire prevention and community education activities.

Mandatory Requirements

Applicants wishing to be appointed to a position at the rank of Inspector must provide evidence of or successfully completed the following:

• A current valid Blue Card (from Blue Card Services;
• Manual Medium Rigid (MRV) driver’s licence as recognised by the Department of Transport and Main Roads; and

QFES Applicants

• Have successfully completed all the requirements for Station Officer Level 3 qualifications (or equivalent) within the Fire and Rescue Service and maintained those qualifications;
• Be eligible for appointment to this rank in accordance with the provisions of the Queensland Fire and Emergency Service Employees Award – State 2016; or
• Currently hold the rank of Fire and Rescue Service Inspector or above.

External Applicants

• Consideration of external applications will be at the discretion of the Commissioner QFES.

Highly desirable requirements

• Post graduate qualifications relevant to the role and senior officer rank, while not mandatory will be highly regarded.
  

Your key accountabilities

Operations Management

• Respond to large-scale urban and vegetation fires and other emergency incidents: take charge and direct operations in accordance with Command, Leadership and Management (CLM) principles and QFES legislative requires, including operations management standards, policies, techniques, tactics and procedures.
• Undertake core member training in accordance with the Queensland Disaster Management Training Framework and have a comprehensive knowledge of the Queensland Disaster Management Act 2003.
• Represent the QFES at multi-agency events, provide tactical and operational emergency management of the impacts on the community (including to the Local Disaster Management Group, where appropriate) and have authority for the deployment of their resources at the incident.
• Undertake Room Manager’s duties in the State Operations Centre as required.
• Undertake Regional Coordinators duties in managing a Regional Operations Centre as required.
• Represent the QFES in the QPS Major Incident Room (MIR) and on Multi-agency Threat Assessment Teams (MTAT) as required.
• Implement strategies and tactics to enhance operational service delivery in accordance with the QFES Strategic Plan.
• Represent the QFES at multi-agency incidents to provide technical advice related to core QFES operational functions.
• Undertake operational duties that are within the five roles of the Operations’ Management function as described in the QFES Functional Management business model, being:
  • Research and Information;
  • Risk Reduction; Readiness;
  • Response; and
  • Recovery.
• Provide leadership and management support to all QFES staff to drive the pursuit of Workplace Health and Safety (WHS) performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.
• An operational appointee to this position will be required to be 'on-call' to respond to emergency incidents in accordance with Queensland Fire and Emergency Service Certified Agreement 2022, Part 6 Clause 86/90 – On-call arrangements and non-standard hours of work.

Community Safety Operations

• Contribute to Community Safety Operations standards, which may consist of policy, techniques, tactics and procedures; and provide expert advice.
• Coordinate services to enhance Community Safety Operations capability through the development and implementation of community safety programs.
• Support regions in implementing Community Safety Operations and undertaking major infrastructure projects.
• If appointed to a position in Community Safety Operations at this rank, contribute to the management of tactical, operational and technical functions to effectively and efficiently deliver all community safety and community education programs.

Professional Development

• Contribute to the development of training standards and business rules that are consistent with, and support, Operations Management and Community Safety Operations.
• Contribute to the planning and preparation for when, why, what and how Professional Development standards are to be implemented, resources required, and coach regions.
• Coordinate the implementation of programs to provide for workforce capability, capacity and performance.
• If appointed to the position in Professional Development at this rank, contribute to the management of tactical, operational and technical functions to effectively deliver all skills acquisition, skill maintenance and professional development programs.
• Provide leadership and management support to all QFES staff to drive the pursuit of WHS performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.

Operations Business Management

• Coordinate state, regional or command operations and ensure the effective delivery of services through the best utilisation of the human, financial and capital resources of the operational command or unit.
• Prepare correspondence, memorandums and briefings including confidential and sensitive matters such as Ministerial Briefings, Questions on Notice and Possible Parliamentary Questions.
• Implement best practice strategies, directions and objectives for enhancing services to the community and monitoring outcomes against performance targets.
• Manage communication within the workplace (including Knowledge Management) and liaison between other QFES regions and units, other emergency services providers, government and non-government agencies, the media and the community.
• Facilitate organisational change initiatives including consultation processes with all staff to achieve the vision, goals and strategies of the QFES.
• Contribute to business enhancement initiatives to assist in the effectiveness of regional or command operations and/or services.
• Contribute to the development, implementation and evaluation of operational plans, policies and procedures to ensure the effective management of proactive fire service delivery.
• Manage human resource functions in accordance with the HR delegations, including developing staff to their full potential, monitoring staff performance (including absenteeism management) and providing feedback.
• Provide leadership and management support to all QFES staff to drive the pursuit of WHS performance excellence, facilitating the growth of a WHS culture.
• Comply with responsibilities of WHS legislation and the Code of Conduct for the Queensland Public Service.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Program Leader (leading teams and/or projects)

Vision

• Leads strategically
• Stimulates ideas and innovation
• Leads change in complex environments
• Makes insightful decisions

Results

• Develops and mobilises talent
• Builds enduring relationships
• Inspires others
• Drives accountability and outcomes

Accountability

• Fosters healthy and inclusive workplaces
• Pursues continuous growth
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFES shared values:

• Respect
• Integrity
• Trust
• Courage
• Loyalty