About us

The Queensland Fire Department (QFD) provides fire prevention, preparedness and response services to fire in the built and landscape environments, as well as scientific and specialist capabilities to Queensland communities. The QFD provides a multi-hazard emergency response, including road crash rescue, bushfire, hazardous material, technical and vertical rescue, severe weather incidents, remote and swiftwater rescue, and provides a number of functions supporting community safety outcomes.

The department encompasses Queensland Fire and Rescue (QFR), Rural Fire Service Queensland (RFSQ), as well as the broader department which work together to pre-empt, prevent, mitigate and manage the consequences of fires and other emergencies on Queensland communities and support our large volunteer membership across the state.

The QFD is an organisation that is committed to reframing the department’s relationship with Aboriginal and Torres Strait Islander peoples, communities, and organisations through activities identified in the QFD Reframing the Relationship Plan, contributing to Closing the Gap outcomes and building our cultural capability.

Purpose of the role

The Strategic Talent Solutions team plays a critical role in ensuring the effective governance and assurance of key workforce management processes within the Queensland Fire Department (QFD). This includes overseeing the development and maintenance of role descriptions, managing the Job Evaluation Management System (JEMS), administering blue card compliance, and coordinating employee-initiated transfers. Additionally, the team is responsible for managing the non-operational recruitment team, which involves developing and implementing recruitment strategies, ensuring compliance with relevant policies and procedures, and providing oversight and support to all QFD recruitment teams.

The Blue Card team delivers assurance and peace of mind that the organisation’s obligations under relevant legislation, including the Working with Children (Risk Management and Screening) Act 2000 (the Act) and other Queensland Government or Commonwealth policies for child safety are being met and can be demonstrated – and reported on – at any time.

Reporting to the Principal Advisor, you will be a key member of the team providing high level reporting and business support, including management of the Blue Card Register database. You will perform regular quality assurance checks and governance of the register to ensure maintenance, data integrity, security roles and enhancements complies with audit requirements. You will work closely with Blue Card Services (the regulator) to ensure accuracy of departmental workforce data and be the point of contact for issues and advice to ensure QFD compliance with the Act in consideration of departmental strategic goals and business objectives.

Key requirements

Highly desirable requirements

• Knowledge and experience in the database management.
• Experience developing SQL queries.
• Skills and experience in Microsoft Excel, SharePoint, and/or Microsoft Power Platform, including Dynamics 365 CRM.

Your key accountabilities

Your part in the ongoing success of our department, in supporting frontline services will see you responsible for a variety of work, including, but not limited to:

• Oversee the daily administration and maintenance of the departments Blue Card Register and perform quality assurance checks to ensure high level data quality and compliance with audit requirements.
• Contribute to the analysis and monitoring of changes or role assessments made by internal or external agencies which may impact data integrity, privacy and other issues to ensure ongoing compliance with legislative requirements.
• Prepare statewide and ad-hoc reports, ensuring consistency and effective resource utilisation and conduct regular reviews to support sound business planning and decision-making.
• Assist in the development, implementation and review of policy and procedures to support the end-to-end management of the departments’ blue card legislative requirements and objectives.
• Manage and analyse data across systems, identify errors or anomalies and develop, recommend and implement strategies to ensure accuracy and information is reliable and consistent for reporting.
• Liaise and maintain effective working relationships with internal and external stakeholders through information sharing and participation in state and regional forums, and delivery of quality services.
• Manage and administer information systems including identifying issues, recommending improvements, and maintaining user data to ensure data integrity and quality of information is delivered in a timely and efficient manner.
• Contribute to an environment in which high quality services and continuous improvement processes are delivered to all levels of management and staff.

Capabilities

To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the “key accountabilities” for this role:

Leadership Competency Stream – Individual Contributor (leading self)

Vision

• Stimulates ideas and innovation
• Makes insightful decisions

Results

• Builds enduring relationships
• Inspires others

Accountability

• Fosters healthy and inclusive workplaces
• Demonstrates sound governance

Once you join us we will want you to exemplify the QFD shared values of:

• Respect
• Integrity
• Trust
• Courage
• Loyaly