Key Account Lead (Fixed Term Contract)
About us
Sigma Healthcare is powering pharmacy! We have the largest pharmacy network in Australia with trusted brands including Chemist Warehouse, Amcal and Discount Drug Stores. We are powered by our dedicated people and our leading Australian full line pharmacy wholesale and distribution business that delivers medicines to any pharmacy anywhere in Australia. With Chemist Warehouse now operating in four countries outside Australia, we continue to expand our reach.
About the opportunity
As a Key Account Lead, you will play a crucial role in driving continuous improvement within our 3PL/wholesale function, aiming to increase revenue and reduce costs. Reporting directly to the Public Health Contracts Manager, you will support key stakeholders in the end-to-end supply chain by coordinating performance and profitability reviews and driving business growth.
This role will require the successful applicant to possess a full driver’s licence. Minimal domestic travel is expected.
Key responsibilities
- Coordinate resources and stakeholders through the contract lifecycle, establishing and maintaining effective working relationships.
- Facilitate the design, development, and execution of solutions for customers.
- Chair and manage meetings, creating and maintaining necessary documentation.
- Identify opportunities for innovation and efficiency improvements.
- Act as a liaison between Sigma Healthcare and its customers, report on business performance to internal and external stakeholders, and manage and develop relationships with suppliers.
- Prepare and deliver management sales and operations reports.
- Develop annual KPIs and ensure timely entry into our systems.
- Foster teamwork and display Sigma Healthcare’s values.
Who are we looking for?
We’re looking for someone who is customer-centric and a strong collaborator, who works calmly under pressure; an analytical, systematic professional with a willingness to grow and develop within their role.
Education/Qualifications: Tertiary qualification in Business or similar, with experience operating in a similar role.
Required skills: Resource coordination, task and meeting management, communication, interpersonal, organisational, planning, and advanced Microsoft Office Suite skills. A proven ability to meet tight deadlines and effectively manage stakeholder engagement.
Desirable experience: Coordinating projects/tenders, financial acumen, understanding of business processes, ERP systems (particularly SAP S4 HANA), BI/Power BI/reporting solutions, managing budgets and projects, and strong team management skills.
Other Information
- Infrequent domestic travel may be required.
- Police and working rights checks required for new team members.
How to Apply
If you are passionate about driving business growth and continuous improvement, and meet the above criteria, we would love to hear from you. Please submit your resume and cover letter today!