Employment Type

Closing Date

Job Title

Job Description

With our customers at the heart of everything we do, we’re designing innovative solutions to deliver better ways for everyone to connect, share and thrive. And that’s where our people come in – by collaborating to make great things happen.

We’re an iconic Australian brand with a strong footprint globally. We have a proud past and an even more exciting future. As we transform to become a leading innovator in tech and telco – we know our customers, employees and communities we work with thrive in a connected world.

We’re at the forefront of technology innovation with one of the most advanced networks in the world. Our tech teams have the exciting responsibility of radically simplifying and digitising our core business: our network. And, with our network continuing to lead the industry, we’re also focused on developing scalable and innovative products to empower our customers to thrive globally.

As the Network Engineering Specialist within Online Charging System Technology, you'll...

• Work within OCS Mobility - Domain Engineering, performing the design, development, deployment, lifecycle, operation and continuous improvement of OCS platforms and products.
• Provide support for level 4 diagnostic activities for customer faults and on the rare occasion may be asked to represent Telstra to customers experiencing the fault.
• Develop platform specific technology functionality for business requirements that leverage opportunities from evolving and future technologies.
• Deliver continuous integration and continuous deployment while ensuring the stability, functionality and performance of the platform.
• Responsible for developing Acceptance test cases, executing the tests that validate the product specifications and document the test results.
• Own the product functionality and focus on solving platform and interoperability issues and carry out expert level diagnostic investigation for services and product issues with service impact.
• Work cross-functionally with Engineering, Products teams, IT, Operations and other stakeholders to implement and certify new products and services with focus on customer experience.
• Identify constraints and unexpected roadblocks. Try to find alternative methods for delivery.
• Can identify project decisions that may adversely impact the customer experience and escalate appropriately.
• Support product business owners in definition and management of product roadmap and business cases for new services as well as enhancement of existing services.
• Validate design aspects of new HW and SW releases for platforms.
• Interact with third party suppliers and other service / product development organizations and participate in product / service releases.
• Ability to create technical specification and requirements and work independently and with no direction/supervision. Able to quickly adapt to new or evolving technologies related to new product & services requiring validation or research.

To be successful in the role, you'll have…

Mandatory

• University Graduate in Engineering, Information Technology, or related discipline.
• 2+ years Telecommunications experience. Strong technical skills and demonstrated experience with Online Charging Systems.
• Deep Understanding of IN and Charging Architecture, technologies and concepts.
• Experience with Ericsson Charging Node such CCN, SDP, Converge Charging, DXP.
• In-depth understanding of UMTS/GSM/GPRS and wireless system protocols including CAMEL, TCAP, ISUP, and/or SIP
• Must have good knowledge on Operating System (Solaris, Unix, Linux)
• Must have good knowledge of Prepaid Lifecycle and Postpaid Bill Cycle concept
• Should be comfortable at reading Protocol Analyzer Traces.
• Should have knowledge of Soap, XML and Network protocols (TCP, HTTP and HTTPS).
• Have good GSM /UMTS/LTE understanding.

Desirable

• Characteristics:
  • Enjoy delivering products to market, be a team player, be a self-starter, be persistent in overcoming challenges, be a good problem-solver and be able to handle change
  • Ability to independently deal with complicated technical issues and problems
  • Ability to work under pressure related to scale of business impact
  • Creative and optimistic but responsible approach to problem-solving, planning and seeking opportunities for improvement.
  • Innovation – contribute to an environment in which creativity can flourish to solve new problems.
• Knowledge and experience in:
  • 2+ years of Converged charging or Billing system experience (e.g. MATRIXX, E///)
  • Knowledge on upstream IT provisioning systems.
  • Knowledge of Shell scripting, Perl and Java will be an added advantage.
  • Knowledge of PCRF, DRA & GGSN will be an added advantage.
  • Intermediate to advanced level proficiency with basic reporting tools such as SPLUNK.
  • Familiar with database concepts and software development skills
  • Liaise with vendors and serve internal customers for new and sustained core network engineering features and technology/products testing and validation. Ability to work cross functionally to identify network issues

Here you’ll build your skills through a holistic approach to development; on-the-job experience, relationships and networks, and formal training.

If this role sounds like you, then we would love to hear from you to discuss this great opportunity.

We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: tel.st/allrolesflex

​We’re committed to building a diverse and inclusive workforce. To enable everyone to participate, we’ve developed an ‘All Roles Flex’ policy to consider flexible ways of working for every role. To learn more, visit our Telstra Careers Website: http://tel.st/allrolesflex