• Full-time/ Fixed Term Position Based at Callaghan Campus
• Higher Education Worker Level 4
• Draw on Your Desire to Help People

The Accommodation Support Officer assists international and domestic students studying at all University of Newcastle campuses in sourcing and securing safe and appropriate on or off campus accommodation.

This role provides high-quality customer service to current and future students, and engages with external providers involved in supporting the student accommodation journey.

Assisting with the organisation and implementation of social, cultural and events/activities that facilitate a living and learning community is also a part of this role.

This fixed term position is full time until Dec 2023 and will be located at the Callaghan Campus (Awabakal and Worimi land), with some travel to other campuses as required.

You will inspire us with your exceptional interpersonal skills, desire to help people and ability to build strong working relationships with internal and external stakeholders. Knowledge of international student requirements, such as visas, is advantageous.

About Our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.

The University of Newcastle is an equal opportunity employer committed to equity, diversity and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.

About the Unit

Student Living is located within the Academic Division and is responsible for managing the University’s accommodation services.

What we offer

The remuneration for this position is from 65591 - $71298 p.a. +17% superannuation and is commensurate with skills and experience.

For information on our employee benefits (such as flexible working, discounts in private health insurance and gym memberships and salary packaging) please visit here.

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

• Your resume
• A cover letter outlining your motivation to apply for this opportunity
• A statement addressing the Essential Criteria listed below

1. Completion of an associate diploma level qualification with relevant work-related experience or a certificate level qualification with post-certificate relevant work experience.
2. High level written and verbal skills and can write to multiple audiences.
3. Ability to make sound decisions within your sphere of responsibility and take responsibility for delivering to plan and on time.
4. Highly developed interpersonal skills including the ability to participate in a team environment demonstrating clear communication and mutual respect.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).

Due to the nature of this role, the University may require the preferred candidate to undertake further pre-employment checks.

For specific position enquiries, please contact Djoeke Van Loon, Senior Manager, Student Living Support on (02) 4921 7131 or via email Djoeke.VanLoon@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Thursday 23rd March 2023 at 11.59pm AEST

We are excited to be Looking Ahead with you

#LI-KG1