As part of the University's commitment to increasing Indigenous employment within its workforce, this role is a targeted Aboriginal and Torres Strait Islander position. The University holds an exemption under Section 126 of the Anti-Discrimination Act 1977 (NSW) in relation to its targeted recruiting programs. Please note that both Indigenous and non-Indigenous candidates can apply, however priority will be given to Indigenous candidates who can demonstrate their Indigenous heritage by way of providing their Confirmation of Aboriginality with the completed application and successfully meet the selection criteria.

Be challenged and imagine with us

As Library Officer, Client Services, you will help students to access and use the library spaces, resources and technology, and assist to monitor for technology outages, equipment furniture and building faults to reduce impacts on students.

This role offers the opportunity to make a difference and give back to the university, community and its students through genuine support and guidance.

You'll receive comprehensive on-the-job training to align your transferable skills with the requirements of this role. Additionally, we're committed to supporting the right candidate by assisting with a formal tertiary Library qualification to kickstart your library career.

In this role you get the opportunity to:

• Provide high quality client centred support both online and in person.
• Contribute to student engagement activities and events.
• Promote and support use of library learning spaces and equipment.
• Contribute to projects and working groups.

This continuing position is full time and will be located at the Campus (Awabakal and Worimi land).

How will you inspire us?

You do not need to have prior library experience to be considered for this role, but you will have a passion for delivering high quality service and a drive to see things through to completion. If the below sounds like you, then a career in libraries might be your future!

• Committed to the delivery of high-quality customer support.
• Commitment to learning about libraries and completing formalised training.
• Passionate about equal access to learning and information.
• Interested in helping people learn, study and research.
• Desire to work in a collaborative and inclusive team.
• Willingness to work a roster that includes evenings and weekends on rotation.

What we offer

The remuneration for this position is from $65,591 + 17% superannuation and is commensurate with skills and experience.

For information on our employee benefits (such as flexible working, discounts in private health insurance and gym memberships and salary packaging) please visit here.

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision are our values of excellence, equity, engagement and sustainability.

The University Library sits within the Academic Division and plays a fundamental role in supporting the learning and research needs of the University community. Library staff work in partnership with the University community to provide convenient access to high quality information resources and information management services, tailored programs of student and researcher support, and a first-class learning environment. In 2022 the Library developed its first strategic workforce plan and Indigenous Action Plan with a clear commitment to Indigenous employment pathways in libraries.

Aboriginal and Torres Strait Islander employees also have access to a Yarning network and paid and paid leave for cultural activities or commitments.

We provide opportunities for all people regardless of their background and experience, and this philosophy is reflected across all that we do.

The University of Newcastle is an equal opportunity employer committed to equity, diversity and social inclusion. Women and Aboriginal and Torres Strait Islander candidates are particularly encouraged to apply.

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

• Your resume.
• A cover letter outlining your motivation to apply for this opportunity.
• A statement addressing the questions below.

1. How have you demonstrated your excellent customer service skills?
2. How do you manage your time in a busy work environment?
3. What do you enjoy about working as part of a large and diverse team?

Please upload your Cover Letter and response to the requested questions as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 2 pages.

For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).

For specific position enquiries, please contact Lindsey Fratus, Manager, Client Services on (02) 4921 8627 or via email at lindsey.fratus@newcastle.edu.au

Having Difficulties? Please reach out to us: employment@newcastle.edu.au

Closing date: Thursday 13 July at 11.59pm AEST

We are excited to be Looking Ahead with you

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