Workplace Behaviour and Conduct Advisor

The University of Newcastle

Location: Callaghan

Job Type: Full time


  • Be at the forefront of shaping our workplace culture
  • Influence policies, educate the workforce and drive positive change
  • Expand your skills and knowledge in a collaborative HR team

Be challenged and imagine with us

At The University of Newcastle we are committed to fostering a positive and respectful workplace culture where our employees can thrive. We believe that promoting appropriate workplace behaviour and conduct is essential to achieving this goal. We are looking for a dedicated Workplace Behaviour and Conduct Advisor to join our Human Resources team and help us create a safe, respectful, and inclusive working environment.

As a Workplace Behaviour and Conduct Advisor, you will play a pivotal role in ensuring that our workplace adheres to the highest standards of conduct and ethics. Your responsibilities will include:

  • Providing expert advice ad guidance on workplace conduct matters, ensuring alignment with relevant policies and procedures.
  • Conducting preliminary assessments of allegations of inappropriate workplace behaviour, gathering relevant information and collaborating with key stakeholders.
  • Coordinating and overseeing workplace investigations, ensuring thorough and unbiased processes.
  • Liaising with external providers, such as legal counsel or investigators, as needed to support investigations.
  • Collaborating with HR colleagues to design and deliver education programs and awareness sessions on workplace behaviour and conduct.
  • Contributing to the development of capability development programs within the HR function.
  • Staying up-to-date with industry best practices and trends related to workplace behaviour and conduct

This continuing position is full time at a HEW 7 Higher Education Worker and will be located at the Callaghan Campus (Awabakal and Worimi land).

About our University

The University of Newcastle stands as a global leader distinguished by a commitment to equity and excellence. Our vision is to be a world-leading University for our regions and creating a better future for our regions and the globe. Underpinned by this vision and our values of excellence, equity, engagement and sustainability, the University of Newcastle’s Looking Ahead Strategic Plan 2020-2025 outlines the University’s commitment to delivering an exceptional student experience and serving our communities.

For more information click here – Our Uni.

About the Unit

Human Resource Services plays a pivotal role in supporting our organization's people-centric mission. We provide a wide range of essential services that empower our employees and enhance their work experience. From recruitment and onboarding to benefits administration, payroll processing, and employee relations, HR Services is committed to delivering efficient, compliant, and employee-focused solutions.

How will you inspire us?

  • Exhibit excellent communication and interpersonal skills, with a focus on active listening, empathy and discretion.
  • Utilise strong analytical and problem-solving abilities to assess complex situations and sensitive issues effectively.
  • Possess knowledge of relevant legislation and regulations in the education sector.
  • Showcase highly organised skills with the capability to manage multiple projects and priorities simultaneously.

What we offer

In addition to working for a university that is breaking boundaries, discovering new ways of thinking and cementing a place as a global leader, we offer a range of benefits to our employees to ensure you balance your commitments, stay healthy and work effectively.

These include:

  • The remuneration for this position is from $95822 p.a. + superannuation and is commensurate with skills and experience
  • Flexible working arrangements (in line with the University’s Flexible Work Policy
  • 17% super and salary packaging
  • Additional University Holiday days, generous personal leave and parental leave, annual leave loading and additional purchased leave scheme
  • Discounts in private health insurance, gym memberships, software, travel and more
  • Wellbeing programs

Your next steps

Please visit here for a guide on how to apply for a role.

If viewing this on a job board other than the University's please click ‘Apply’ to reach the University's website, where a copy of the Position Description can be accessed. Please download a copy before commencing your application.

Your application must include:

  • Your resume
  • A cover letter outlining your motivation to apply for this opportunity
  • A statement addressing the Essential Criteria listed below
  1. A degree in HR specialising in ER, with at least four years subsequent experience; extensive experience and management expertise in administrative fields; or an equivalent combination of relevant experience and education/ training.
  2. Extensive knowledge and experience in complaint management and resolution, preferably in either the higher education sector, public sector, or other large complex and unionised organisations.
  3. Demonstrated capability in the coordination of timely and effective conflict resolution to resolve staff complaints, including well-developed alternative dispute resolution skills.
  4. Demonstrated understanding and application of policies, procedures, and complaint’s framework.
  5. Ability to operate with tact, diplomacy and professionalism with key internal and external stakeholders including HR staff, lawyers, and unions.
  6. Outstanding written communication and formal documentation skills.
  7. Excellent analytical and problem-solving skill including the ability to apply sound judgement.
  8. Project/case management skills and experience, including the ability to develop and communicate plans and strategies, and manage these through to implementation.
  9. Knowledge of, and experience in adhering to workplace policies and procedures in the areas of work health safety, equity, diversity and promoting a respectful workplace culture.

Please upload your Cover Letter and response to the requested Criteria as one PDF document.

Your Cover Letter and Response to the Essential Criteria should not exceed 4 pages (approximately 2,000 words).

For the full list of the selection criteria and role responsibilities, please download the Position Description (available in the Related Documents section below).

For specific position enquiries, please contact Andrew Cairns, Associate Director Workplace Relations, Governance and Policy on (02) 40550823 or via email

Having Difficulties? Please reach out to us:

Closing date: Sunday 8th October 2023 at 11.59pm AEST

We are excited to be Looking Ahead with you


You’ve got this!